VP, Software Engineering - Customer Success jobs in United States
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Salesforce · 16 hours ago

VP, Software Engineering - Customer Success

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking a VP of Software Engineering to lead technical strategy and execution for Customer facing products and systems, driving innovation and customer health while managing high-performing global engineering teams.

Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Lead technical strategy and execution of the product roadmap for our Customer facing products, systems & services
Define end to end architecture
Build scalable technology solutions using the latest Salesforce products
Lead high performing global engineering teams
Partner closely with senior executives to deliver durable, secure, and reliable systems that unlock new AI‑powered customer experiences
Combine deep hands‑on architectural rigor with executive‑level influence to ship outcomes at enterprise scale
Foster an environment of innovation as 'Customer Zero' for our own Salesforce products as our teams deliver groundbreaking solutions

Qualification

Technical strategyProduct roadmap executionEnd-to-end architectureScalable technology solutionsAI-powered customer experiencesInnovationLeadershipCollaboration

Required

Experience in leading technical strategy and execution of product roadmaps for customer-facing products, systems, and services
Proven ability to define end-to-end architecture and build scalable technology solutions using the latest Salesforce products
Experience leading high-performing global engineering teams
Ability to partner closely with senior executives to deliver durable, secure, and reliable systems
Deep hands-on architectural rigor combined with executive-level influence to ship outcomes at enterprise scale
Demonstrated embodiment of core values of Trust, Customer Success, Innovation, and Equality
Experience fostering an environment of innovation as 'Customer Zero' for Salesforce products

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
Chairman & Ceo Salesforce India
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Marc Benioff
Chair & CEO
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Company data provided by crunchbase