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Peoples Bank · 1 day ago

Indirect Dealer Relationship Manager

Waverly, Waverly, OH, US

Full-time

Onsite

Entry, Mid Level

1+ years exp

Peoples Bank is one of the largest 150 banks in the United States, dedicated to improving communities. The Indirect Dealer Relationship Manager will develop strong relationships with indirect dealers and evaluate new business opportunities, ensuring compliance and training for dealer staff.

BankingFinanceFinancial Services

Responsibilities

Call on existing, approved indirect dealers to review on-going production trends and gain commitments from the dealerships to generate more applications or loans

Through referrals or “cold-calling” efforts, call on prospective dealers to present People’s indirect lending program and evaluate the dealer for future business opportunities

Develop and execute sales plans to increase application and booked loan volume from our indirect channel

Collaborate with line-of-business partners in developing a comprehensive product offering which might include banking and cash management services, commercial or floor plan lending, retail sales finance underwriting or insurance needs

Maintain accurate dealer records and files and conduct periodic review of production, delinquency and loss trends to evaluate the profitability and risk of that dealer relationship

Conduct initial due diligence on prospective dealers or periodic due diligence on existing dealers as needed

Make in-person calls on a regular basis to all approved dealers

Responsible for set-up and training of the Bank’s indirect program with newly added dealerships

This will include ensuring that dealer’s software is set up properly to generate accurate, compliant sales contracts

Oversee direct communications with the dealer community including the periodic distribution of rate/pricing sheets

Conduct market research as needed to understand competitor rates and indirect program criteria

Serve as a liaison between the dealer and the Bank in resolving service or operational issues including management of escalations to the underwriting team over specific loan transactions

Engage dealer as necessary to resolve transactional issues involving contract or collateral (title) errors

Maintain a thorough understanding of credit policy as well as the primary Regulations impacting this line of business (Reg Z, Reg B, FCRA etc.)

The Indirect Dealer Sales Representative will participate in or lead discussions with the dealer to review concerns the bank may have in regard to their adherence to our dealer program (e.g., explanation of discretionary pricing mark-up by the dealership)

Compile reporting and statistics on the indirect program for Management as necessary

Will perform special projects as assigned

Qualification

Consumer loan underwritingRelationship managementAnalytical skillsProblem-solving skillsTeam playerOral communicationWritten communicationPresentation skillsCollaboration