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Livingston International · 16 hours ago

Director, Consulting

United States

Full-time

Remote

Director/Executive

8+ years exp

Livingston International is a leader in trade consulting and customs brokerage, serving over 30,000 clients. The Director of Consulting will lead a team of experts to provide high-value advisory services related to customs compliance and global trade operations while also playing a key role in business development.

AppsConsultingLogisticsSupply Chain Management

Responsibilities

Directs and manages all aspects of the customs consulting unit including service, operations, billing, accounts receivable, claims and all administrative functions

Develops strategic tactics which will enable the unit to achieve its budgeted objectives

Responsible for evaluating and developing new markets and services with the potential for growth for the unit

Develops and controls budgets and forecasts for the unit, ensuring the unit achieves its targeted operating contribution. Provides reports to senior management for the unit on a monthly, quarterly and annual basis, or as required

Responsible for recruiting, training, disciplining, dismissing, etc. for all staff in the unit. This includes both permanent full-time employees as well as contractors hired for consulting work

Promotes and supports corporate policies and visions, and communicates corporate programs and projects to the staff in the unit

Liaises with various governmental bodies and agencies impacting on the unit’s services in order to ensure Livingston’s interests are represented

Develops and presents proposals on the services of the Customs Consulting unit to both Livingston and non-Livingston clients

Assists the marketing department with the development of brochures and advertising materials

Coordinates with the Director, Client Service the handling of client issues as to whether our contingency consulting isolated and error on the part of Livingston, negotiating payment of the fees or writing off

Communicates/trains the client service teams where they have overlooked issues identified by the consulting unit

Oversees the administrative functions in the unit, including billing and accounts receivable

Keeps abreast of regulatory changes as they relate to the unit including compliance, NAFTA, tariffs, drawback requirements, GST, taxation on imports, etc

Hosts and participates at various Livingston social and business activities, projecting a professional image on behalf of the company

Other duties as assigned

Qualification

Customs complianceTrade regulationsBudgetingForecastingClient relationship managementProposal developmentManagement skillsCommunicationOrganizational skillsTeam collaboration