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Festival Foods · 12 hours ago

Pricing Coordinator

Full-time

Onsite

New Grad, Entry Level

Festival Foods is a Wisconsin grocer committed to exceptional service and community involvement. The Pricing Coordinator will work closely with pricing associates and management to ensure compliance with company policies and effective pricing strategies.

CommunitiesFood and Beverage

Responsibilities

Reinforce Festival culture, customer service, and performance expectations to all pricing associates

Provide consistent practices within the pricing software that supports Festival Foods price image. Investigate and resolve inaccuracies; respond with clear and honest feedback

Maintain adequate staff levels by interviewing applicants and extending job offers when necessary

Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards. This includes, but is not limited to, SMS pricing software, pricing handhelds and Nexgen 365

Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team

Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current

Finalize and approve weekly work schedule for pricing associates Write and execute weekly department schedule based on department needs. Annual weekly hours will be supplied by the business

Document violations of company policies/procedures by pricing associates and conduct appropriate corrective action, up to and including termination

Hold department managers and vendors accountable for meeting pricing standards within your store. Work directly with department manager and Store Director to ensure Standard Operating Plans are being executed

Review verification results on a weekly basis to determine where gaps may exist. Address any incorrect stocking issues with corresponding department manager. Communicate results to Pricing Support Team

Assist guests with finding items they are looking for while on the sales floor

Address guest concerns and resolve issues when a guest is not satisfied

Use the Boomerang Basics to coach and develop all team members, and to prepare associates for advancement opportunities

Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Qualification

Pricing softwareCoachingTrainingMicrosoft SuiteCustomer serviceCommunication skills

Required

High School Education or equivalent combination of education and experience

Ability to deal tactfully and effectively with customers and all personnel

Good oral and written communication skills and the ability to handle situations

Basic knowledge in computer functions and Microsoft Suite products; including Outlook, Excel, and Word

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.