Apply on Employer Site

Harvest Hope Food Bank · 18 hours ago

Program Coordinator - Backpack Program

2220 Shop Rd, Columbia, SC 29201, USA

Full-time

Onsite

Mid Level

$45K/yr - $55K/yr

3+ years exp

Harvest Hope Food Bank is the largest hunger-relief organization in South Carolina, dedicated to ending hunger across the state. The Program Coordinator for the Backpack Program will develop strategies and partnerships to ensure equitable access to food resources, manage relationships with school partners, and oversee program compliance and logistics.

Non ProfitSocial AssistanceSocial Impact

Responsibilities

Serve as liaison between Harvest Hope Food Bank and School partners

Support HHFB's equitable access goals by proactively seeking opportunities to transition current partners or develop new program partnerships in under-served/unserved areas

Cultivate relationships with school staff, parents, and children

Recruit sites

Strengthen existing programs, and mentor new partners

Troubleshoot issues with partners and develop solutions with positive outcomes

Train internal staff on site monitoring requirements and create and manage site visit tracking systems

Conduct site visits to meal partners which include observing the meal delivery process, checking paperwork is complete and accurate, and ensuring food safety standards are met

Provide assistance to internal staff on non-compliance and ensure all Corrective Action Plans are developed, followed, and closed out

Manage the administration of Backpack and provide support to the program team, including planning, implementation, monitoring, invoicing, and compliance of programs

Oversee spreadsheets with an eye on detail to input accurate data

Create and communicate issuances for warehouse and volunteer teams to ensure product and facility capacity is utilized

Work with logistics for site overages, shortages, and product damage

Provide operational and on-site support for Mobile Markets, including logistical coordination, set-up and breakdown, and collaboration with internal teams and community partners as needed

Support the planning and execution of programmatic events by assisting with logistics, coordination, and on-site support before, during, and after events, in collaboration with cross-departmental staff, as organizational needs arise

Oversee all related program training to sites including food safety

Ensure site has appropriate forms and is trained on how to enroll children and families in programs

Ensure compliance for budget, funding, and food safety

Create and execute contracts for sites, create plans for recordkeeping and Memorandum of Understanding with community partners annually

Compile and provide data to prepare funding requests and grant reports

Travel regularly to and within the HHFB service area to meet with current and new partners and assess program effectiveness and how needs are being met and prepare corrective action plans as needed to address performance issues

Maintain current knowledge of South Carolina Department of Social Services and South Carolina Department of Education food program compliance guidelines, including menus and USDA meal pattern requirements, adhering to all rules and regulations and properly documenting government sponsored meal activities

This includes yearly review of labels, recipes, and Product Formulation statements

Identify potential areas of compliance vulnerability and risk and develop corrective action plans for sites

Act as point of contact with Department of Social Services (DSS) and Department of Education (DOE) regarding compliance with SFSP

Maintain Help Desk for partner agencies for Link2Feed, SCA, NetSuite, MealConnect and other assigned programs

Screen and forward incoming partner agency call to appropriate Agency Relations Coordinator

Assist ARC's on integrity and maintenance of compliance forms

Helps manage email blasts, agency communications through the entire network on a large scale

Provides required monthly, quarterly, and annual reports as required by food donors, FANO, USDA, and HHFB

Passionately represents Harvest Hope Food Bank's mission, programs, and message with stakeholders and actively networks within the community to activate support behind our mission

Performs other foodraiser/development activities as may be required (i.e., tours, public speaking, or spokesperson activities)

Serves as a community ambassador/spokesperson as needed

Qualification

Program ManagementRelationship ManagementCompliance KnowledgeMicrosoft Office SuitePublic SpeakingCustomer Service SkillsOrganizational SkillsInterpersonal SkillsTeam Collaboration