Skillz · 2 days ago
VIP Account Manager
Las Vegas, Nevada, United States
Full-time
Onsite
Entry, Mid Level
$111K/yr - $111K/yr
2+ years expSkillz is the first publicly-traded mobile eSports platform revolutionizing the gaming industry. The VIP Account Manager will cultivate relationships with valued players, utilize data-driven insights to engage VIPs, and collaborate with various teams to enhance products and drive growth.
Developer PlatformeSportsSoftwareVideo Games
Responsibilities
Cultivate meaningful relationships with our most valued players, serving as their trusted consultant and advocate in their gaming experience
Utilize advanced dashboards driven by data science models to precisely target and engage with VIP players, ensuring the most relevant interactions
Drive growth in NGR (Net Gaming Revenue) percentage for the VIP player base, surpassing predefined targets while reducing VIP churn and maintaining a strong retention rate
Possess an in-depth understanding of our VIP player base, including their preferences, engagement patterns, and monetization behaviors
Demonstrate exceptional communication and presentation skills, fostering high-level relationships with our dedicated VIP base across various channels
Maintain a profound knowledge and enthusiasm for Skillz games, facilitating product-driven focus calls and hosting/attending in-person focus groups with VIP players
Be available for occasional weekend work to support your VIP book of business. Anticipation of future travel as well
Collaborate closely with Marketing, Product, and User Acquisition teams to leverage insights from the VIP player base, driving product enhancements and organizational change
Monitor individual player performance metrics to ensure timely and relevant incentives are extended in alignment with business objectives
Actively seek and incorporate player feedback, advocating for their needs to inform strategic decisions and drive continuous improvement
Qualification
Required
2+ years' experience as a digital VIP, Player Development, Account Manager, or Executive Host for a mobile game, iGaming, or sportsbook company
Excellent verbal and written communication - Ability to communicate internally and externally, modifying tone to fit the situation as needed
Self-Motivated - Takes initiative on tasks and drives them to completion
Creative Problem Solver - Develops and applies unique solutions to unique challenges
Organized - Experienced project manager with proven ability to coordinate cross-functional initiatives
Culture Fit - Believes in the Skillz mission and is committed to success
Preferred
Preferred experience working with Zendesk, Salesforce, or similar CRM software
Demonstrated experience of successfully implementing and scaling engagement initiatives with customers
Motivated self-starter, driven to achieve growth targets at the individual and team levels
Benefits
100% coverage for medical, dental, and vision expenses for both you and your dependents
401K matching
Equity incentives
Pre-tax benefit options
Competitive paid time off (PTO) & company holidays
Free daily breakfast and catered lunch
Snacks
A full-size gym with showers
Commuter benefits
Insurance
Team bonding events
Company
Skillz
Skillz is a marketplace platform for competition-based mobile games.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$287.3MKey Investors
WestCapTitanium Ventures
2020-12-16Post Ipo Equity· $159M
2020-12-16IPO
2020-05-01Series E
Leadership Team
Andrew Paradise
CEO & Founder
Casey Chafkin
Chief Strategy Officer (CSO)
Recent News
2025-12-31
MarketScreener
2025-12-18
Company data provided by crunchbase