RealPage, Inc. · 1 day ago
UX Researcher (Qualitative)
United States
Full-time
Remote
Senior Level
5+ years expRealPage, Inc. is seeking a passionate and experienced qualitative UX Researcher to join their growing UX team. The role involves conducting qualitative research to define and drive product development in the real estate and rental industries, collaborating with cross-functional teams to enhance user experiences.
Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware
Responsibilities
Working closely with cross-functional teams to identify and evaluate discover, strategic, iterative and post-launch research topics to capture business values and metrics delivered by UX
Collaborating with senior members of the team to help create an overall discovery and research plans that effectively fits user feedback into the product development processes across various phases
Conducting primary and secondary qualitative user research, including methods such as user interviews, ethnography, potentially onsite user intercepts, usability testing, and questionaries to truly understand and empathize with renters and professionals in the real estate industry while answering specific research questions to drive impactful business outcomes
Presenting qualitative findings in clear and compelling formats that are effective at bringing teams together and sparking meaningful conversations
Synthesizing the qualitative and iterative research into actionable and interesting insights by uncovering patterns and themes that can effectively improve and enhance the suite of software products across user personas
Communicating findings with technical and non-technical members of the teams to foster a deep understanding of user behavior and needs
Advocating the value of the research findings to diverse audiences through written and oral presentations
Assisting the research team in improving qualitative processes and data collection methods
Mentoring and coaching junior UX and colleagues across functional team about diverse qualitative methodologies and impactful insights
Acting as an ambassador, evangelizing qualitative user research internally and externally
Leading workshops and stakeholder meetings – ability to listen and incorporate feedback from colleagues in a workshop environment
Negotiating and influencing skills and being able to work well with cross-functional teams – e.g. product and standards designers, product managers, business analysts, engineers and business unit leaders
Prioritizing tasks effectively in a fast-paced and global remote environment while maintaining thorough documentation with clear and insightful presentations of qualitative research findings
Paying an excellent attention to detail and a strong commitment to quality, both in terms of your own work and in improving product quality through discovery research and usability testing
Managing own time effectively while working across various time zones
Being open-minded and forward thinking and actively maintaining an interest in the field while keeping up-to-date with qualitative research and analysis tools, techniques and testing methodologies
Organizing specific deliverables: Research documentation, Positional and value-added documentation, Research scripts, reports, and summaries
Qualification
Required
5+ years of experience in product and/or qualitative UX research
BA/BS degree or equivalent practical experience end-to-end experience with all aspects of qualitative research (study design, recruiting, moderation, analysis, reporting)
Experience with usability testing and evaluative research as well as generative research methodologies, including expertise in digital product development (B2B and B2C)
Experience with various remote testing tools, methodologies and techniques
Mastery of qualitative research methods with excellent planning skills and ability to distill project goals and research questions into well thought-out research plans
Method determination skills – ability to identify the best method or mix of qualitative methods based on research questions, timeline and resources
Usability or UX testing skills – creating study designs, moderating sessions, writing reports, and presenting findings that drive the improvement of product features
Preferred
A portfolio that exhibits how past research experiences contributed to successful feature/product development
Understanding of agile design and development practices and UX-centered systems thinking for complex global organizations
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
The ability to manage ambiguity, work autonomously, and multi-task in an agile environment
Growth mindset and sense of humor are a must
Benefits
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Company
RealPage, Inc.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry.
5001-10000 employees
H1B Sponsorship
RealPage, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (19)
2023 (11)
2022 (11)
2021 (17)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$105.04MKey Investors
Camden PartnersApax Partners
2022-01-13Post Ipo Equity· $18.64M
2020-12-21Acquired
2011-09-15Post Ipo Equity· $6.87M
Leadership Team
Dirk Wakeham
Chief Executive Officer
Steve Winn
Chairman of the Board, President & CEO
Recent News
2026-01-16
bloomberglaw.com
2026-01-16
2026-01-11
Company data provided by crunchbase