Staff Product Manager - Risk & Compliance Case Management jobs in United States
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Socure · 1 day ago

Staff Product Manager - Risk & Compliance Case Management

Socure is building the identity trust infrastructure for the digital economy, and they are seeking a Staff Product Manager for Risk & Compliance Case Management to lead the enhancement of their RiskOS Case Management experience. This role focuses on creating a scalable and efficient reviewer experience by integrating AI capabilities and consolidating workflows across multiple product lines.

Artificial Intelligence (AI)Cyber SecurityFraud DetectionIdentity ManagementInformation ServicesInformation TechnologyMachine LearningPredictive Analytics
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H1B Sponsor Likelynote

Responsibilities

Own the vision, strategy, and roadmap for RiskOS Case Management - evolving and scaling existing capabilities into a best-in-class reviewer experience
Convert customer and internal pain points into crisp problem statements, requirements, and measurable outcomes (e.g., time-to-decision, throughput, quality)
Lead consolidation across product lines into a unified, consistent case management dashboard (queues, case views, actions, reporting)
Run continuous discovery with fraud/risk/compliance teams and GTM/sales (interviews, shadowing, usability testing) and turn insights into roadmap priorities
Drive alignment across Product, Design, Engineering, Data Science/ML, Analytics, and GTM on priorities, sequencing, and tradeoffs
Set platform standards vs. solution-specific extensions; broker decisions that scale across customers and teams
Communicate clearly with executives and stakeholders; sustain velocity while protecting UX quality and platform scalability
Ensure execution and launch readiness for major releases: enablement, release planning, adoption tracking, and post-launch iteration
Partner in lockstep with Product Design to deliver world-class UX for high-stakes review workflows and dense risk data
Define information architecture and interaction patterns that reduce cognitive load and surface decision-ready insights
Build compliance-ready workflows with auditability, traceability, evidence capture, collaboration, and defensible decision rationale
Incorporate domain requirements (e.g., AML/KYC-style operations; FinCEN-related workflows) and uphold quality across accessibility, performance, and consistency
Make every step AI-assisted and keep AI foundational to the end-to-end reviewer journey - not a standalone feature set
Partner with ML/Engineering to ensure AI experiences are trusted, explainable, measurable, and aligned with compliance expectations
Instrument and optimize AI impact via clear metrics (time saved, fewer steps, higher confidence, improved consistency)

Qualification

Product ManagementWorkflow DesignAI IntegrationFraud Risk ComplianceData-Driven Decision MakingUser Experience DesignCross-Functional LeadershipCommunication SkillsCollaboration

Required

5+ years PM experience owning complex, workflow-heavy SaaS products; proven ability to execute and lead cross-functionally in ambiguity
Strong design partnership and UX execution chops, especially for simplifying dense data into fast, accurate decisions
Domain experience in fraud/risk/compliance/investigations (or adjacent operational decisioning) and comfort working directly with enterprise customers
Data-driven: defines KPIs, instruments telemetry, and uses insights to prioritize and measure impact
Proven ability to ship AI-assisted UX/workflows in production (incl. human-in-the-loop) with strong communication and product judgment

Preferred

Experience consolidating fragmented UIs into a unified platform experience
Familiarity with AML/KYC or related financial services compliance operations

Company

Socure is a predictive analytics platform for digital identity verification of consumers.

H1B Sponsorship

Socure has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (11)
2023 (20)
2022 (33)
2021 (30)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$744.4M
Key Investors
Capital One VenturesAccelSorenson Ventures
2023-03-08Debt Financing· $95M
2021-11-09Series E· $450M
2021-06-03Series Unknown

Leadership Team

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Johnny Ayers
Founder, President & CEO
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Matt King
Director, GRC - Public Sector
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Company data provided by crunchbase