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Upward Health · 13 hours ago

Product Quality Assurance Analyst

US - Hybrid

Full-time

Hybrid

New Grad, Entry Level

Upward Health is an in-home, multidisciplinary medical group providing whole-person care. They are seeking a Product Quality Assurance Analyst to ensure the quality and usability of clinical products through structured testing and collaboration with various stakeholders in a fast-paced healthcare environment.

Health CareMedicalService Industry

Responsibilities

Develop and execute test plans, test cases, and test scripts for new features, enhancements, and bug fixes across clinical applications

Perform thorough functional, regression, integration, and user acceptance testing (UAT) to ensure new developments meet business and clinical requirements

Identify, document, and track defects and inconsistencies using appropriate QA tools and work collaboratively with developers and product teams to resolve them

Validate that enhancements are implemented as intended and are aligned with user expectations and clinical workflows

Actively participate in requirement reviews, design discussions, sprint planning, and product demos to stay aligned with project objectives and timelines

Provide clear and concise feedback on usability, functionality, and performance to ensure an optimal user experience

Contribute to the continuous improvement of QA processes, tools, and methodologies

Ensure testing activities are completed on time and within scope to support timely product releases

Qualification

Test plans developmentSoftware development lifecycleHealthcare application testingDefect tracking toolsClinical workflows understandingCommunication skillsCritical thinkingAttention to detailCollaborative mindset

Required

Experience developing and executing test plans, test cases, and test scripts

Strong understanding of software development lifecycles (SDLC) and QA methodologies

Experience testing complex applications, preferably within healthcare or clinical systems

Ability to analyze requirements and translate them into effective test scenarios

Familiarity with defect tracking and test management tools

Strong written and verbal communication skills

Ability to work across multiple applications and concurrent initiatives

Strong attention to detail with the ability to identify defects, inconsistencies, and edge cases

Critical thinking and analytical skills to assess requirements, evaluate system behavior, and anticipate downstream impacts

Effective stakeholder communication, including the ability to clearly articulate testing results, risks, and recommendations to both technical and non-technical audiences

Adaptability and flexibility to adjust priorities, testing approaches, and processes in a fast-paced, evolving environment

High level of organization, with the ability to manage multiple testing efforts, maintain accurate documentation, and track issues through resolution

Collaborative mindset with a focus on partnership across development, analytics, and clinical teams