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Onco360 Oncology Pharmacy · 1 day ago

Patient Assistance Program / Financial Advocacy Coordinator

Houston, TX

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator to assist cancer patients in accessing financial resources for pharmacy co-pays. The role involves navigating assistance programs, explaining processes, and maintaining patient data to ensure effective support for patients and their families.

BiotechnologyOncologyPharmaceutical

Responsibilities

Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays

Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment

Support applications for nonprofit and manufacturer assistance programs

Provide clear explanations of insurance benefits and co-pay structures

Maintain accurate patient demographic and insurance data in CPR+

Collaborate with pharmacy operations and cross-functional teams to ensure seamless service

Qualification

Patient assistance experienceFinancial advocacy experienceCertified Pharmacy TechnicianHealth insurance knowledgeCustomer service skillsSpecialty pharmacy experienceCommunication skillsOrganizational skills