Shearer Supply, Inc. · 19 hours ago
Senior IT Specialist
Farmers Branch, TX
Full-time
Onsite
Mid, Senior Level
2+ years expShearer Supply, Inc. is seeking a Senior IT Specialist to serve as the hands-on systems administrator and local support resource for their organization. This role focuses on Microsoft cloud administration, endpoint management, and Tier 2 escalation support for IT issues, ensuring reliable day-to-day operations and executing infrastructure initiatives.
Electronics"Heating Ventilation and Air Conditioning (HVAC)"Wholesale
Responsibilities
Administer Microsoft cloud environments including Azure AD, Intune, and Office 365—user lifecycle, conditional access policies, device compliance, and license management
Manage Group Policy and Intune deployment profiles to ensure consistent endpoint configuration across all devices
Own Tier 2 escalation queue for tickets requiring physical intervention, hardware replacement, or direct follow-up with ISPs and vendors
Execute endpoint imaging, deployment, and configuration for new hires, refreshes, and replacements
Maintain accurate IT asset inventory across all locations; manage ready-to-ship device staging for rapid deployment
Support telephony moves, adds, and changes; maintain phone inventory and extension assignments
Administer SharePoint sites—permissions, structure, storage—and build Power Automate workflows for common IT and business processes
Publish and maintain SOPs, knowledge base articles, and intranet forms to enable self-service and reduce repeat escalations
Coordinate with MSP on ticket handoffs, closure validation, and escalation procedures
Support DR/BCP testing and execution under direction of IT Infrastructure Manager
Qualification
Required
2+ years of experience in IT support, systems administration, or endpoint management
Strong hands-on experience with Microsoft 365 administration—Azure AD/Entra ID, Intune, conditional access, and license management
Solid foundation in Windows endpoint management, imaging, and Group Policy
Working knowledge of networking fundamentals (DNS, DHCP, VLANs, basic firewall concepts)
Experience with ticketing systems
Ability to sit for extended periods while performing desk-related tasks
Proficiency in using office equipment such as computers, printers, and phones
Ability to see and read computer screens and printed documents clearly
Ability to communicate effectively in person and via phone
Ability to lift and carry items up to 20 lbs
Ability to maintain focus and productivity during long periods of work
Ability to work in a standard office environment
Preferred
ServiceNow preferred
Familiarity with SharePoint administration and Power Automate a plus
Relevant certifications preferred: CompTIA A+, Network+, or Microsoft certifications (AZ-900, MS-900, MD-102)
Local to DFW metroplex; able to travel to branch locations as needed
Company
Shearer Supply, Inc.
Founded in 1983, Shearer Supply proudly serves as the exclusive American Standard Distributor for Texas, Oklahoma, Western Louisiana, Eastern New Mexico, Arkansas, Northern Mississippi, and Western Tennessee.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-04-11Acquired
Leadership Team
Chad Mihalick
Deputy CFO
Alex Rodriguez, CPA
Chief Operating Officer
Recent News
2024-04-26
2024-04-26
www.pehub.com
2024-04-26
Company data provided by crunchbase