Venture Medical · 1 day ago
Senior Collections & Recovery Lead
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expVenture Medical, LLC, a leading wound-care company, is seeking a full-time Senior Collections & Recovery Lead to join our growing team. This role involves the aggressive, compliant recovery of outstanding balances from medical practices and healthcare providers, requiring disciplined persistence and comfort with direct confrontation.
Health CareMedicalMedical Device
Responsibilities
Manage assigned accounts receivable portfolio to ensure timely collection of outstanding balances
Execute a high-frequency, multi-channel contact strategy to drive resolution of past-due balances, including firm verbal demands, written notices, and deadline-based follow-ups
Research and resolve payment discrepancies, short pays, denials, credits, and unapplied cash
Review customer aging reports and prioritize collection efforts based on risk and balance size
Collaborate with the Relationship Managers, Sales, legal, and finance teams to resolve account issues
Maintain accurate and detailed documentation of collection activities in the CRM and NetSuite
Drive payment commitments through structured negotiations, enforcing timelines and consequences for non-compliance while operating strictly within company policy and applicable law
Proactively initiate internal and external escalation paths (legal, executive, contractual remedies) for non-responsive or high-risk accounts, with clear documentation and recommendations
Push back decisively on delay tactics, partial payments, and unsupported disputes common in provider-side billing operations
Ensure compliance with applicable laws, regulations, and company policies related to collections and patient/customer billing
Support month-end close activities related to accounts receivable, as needed
Other duties as assigned
Assist with account reconciliations, clawbacks, and audit requests
Provide feedback on collection trends and opportunities for process improvement
Participate in cross-functional projects related to revenue cycle optimization
Qualification
Required
Minimum of 3–5 years of experience in commercial collections
Experience in wound care, healthcare, medical devices, pharmaceuticals, or another regulated industry required
Knowledge of collections best practices
Knowledge of basic accounting principles and financial documentation
Ability to communicate professionally and effectively with internal teams and external customers
Ability to analyze account data, identify discrepancies, and resolve issues independently
Demonstrated comfort delivering firm messages to senior clinical and administrative stakeholders
Ability to remain professional and persistent in adversarial conversations
Bias toward action and follow-through over consensus-seeking
Strong negotiation and problem-solving skills
Proficiency in Microsoft Excel, NetSuite, CRM
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to handle sensitive financial information with discretion and confidentiality
Preferred
Bachelor's degree in Accounting, Finance, Business, or related field preferred; equivalent experience considered
Company
Venture Medical
Venture Medical provides wound care, biofilm management, diagnostics, wound care products, and revenue cycle management software.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Schroeder
Chief Executive Officer
J. Michael Schroeder
Executive Vice President and Chief Legal Officer
Recent News
Coherent Market Insights Pvt. Ltd
2025-11-12
2025-11-07
Company data provided by crunchbase