Pennian Bank · 5 hours ago
Assistant Office Manager
Mifflintown,PA,US
Full-time
Onsite
Entry, Mid Level
2+ years expPennian Bank is seeking a motivated and detail-oriented Assistant Office Manager to support branch operations and customer service excellence. This role works closely with the Office Manager/Branch Executive Officer to ensure efficient daily operations, regulatory compliance, and achievement of lending and deposit goals.
BankingFinancial Services
Responsibilities
Assist in overseeing daily branch operations, ensuring compliance with bank policies, procedures, and regulatory requirements
Support lending activities, including identifying opportunities, compiling data and documentation, and preparing and closing loans
Supervise and support branch staff, including scheduling, training, performance management, and fostering a positive team environment
Provide leadership in the absence of the Office Manager, including branch security, vault operations, and opening/closing procedures
Deliver high-quality customer service by greeting customers, addressing needs, and referring customers to appropriate services
Assist with personnel functions such as timekeeping, performance evaluations, and staff development
Participate in setting branch goals and implementing strategies to meet loan, deposit, and quality incentive objectives
Prepare required reports and ensure accurate documentation and imaging of work
Enforce compliance with Bank Secrecy Act, Patriot Act, and privacy policies
Support risk management, safety, and sound banking practices
Qualification
Required
Prior banking or financial services experience preferred, with exposure to lending and branch operations
Supervisory or leadership experience strongly preferred
Strong customer service, communication, and organizational skills
Ability to exercise sound judgment, manage multiple priorities, and work collaboratively with staff and management
Commitment to regulatory compliance and ethical banking practices
B.S. or B.A. degree in a related field normally required; specialized business education and training
NMLS licensing may be required
Proficient reading, writing, grammar, and mathematics skills
Proficient interpersonal relations, communicative and sales skills
Proficient PC skills
A thorough knowledge of bank operating policies and procedures which impact consumer services
A thorough knowledge of the features and benefits of all bank consumer products and services
Demonstrated management and supervisory skills
Visual and auditory skills
Valid driver's license
A minimum of two (2) years' experience in a related position normally required
Company
Pennian Bank
Pennian Bank offers online and mobile banking, investment, insurance, personal and business banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Feist
EVP & Chief Lending Officer
Michael Moore
EVP & Chief Risk Officer
Company data provided by crunchbase