Playlist · 1 day ago
Manager of Business Operations, Partnerships
Playlist is a company focused on connecting people with inspiring experiences in fitness, wellness, and beyond. As the Manager of Business Operations, Partnerships, you'll be responsible for owning the operational strategy for the Partnerships organization and leading complex initiatives to enhance partner ecosystem efficiency.
AppsArtificial Intelligence (AI)FitnessSaaSWellness
Responsibilities
Own the operational strategy for the Partnerships organization, translating partner and revenue goals into scalable processes and execution plans
Identify gaps in systems, workflows, and policies—then lead implementation of solutions that improve speed, clarity, and accountability
Serve as the escalation point for complex partner operational issues including billing, contracts, systems, and data integrity
Build and maintain partner operations documentation including playbooks, governance frameworks, and internal enablement materials
Support strategic planning for the Partnerships team, including annual planning, revenue modeling, and roadmap prioritization
Drive a culture of continuous improvement through feedback loops, retrospectives, and data-driven decision making
Prepare and present reports, analysis, and insights that provide visibility into business performance
Manage and mentor junior operations team members as the function scales
Qualification
Required
5+ years of experience in business operations, partnerships operations, program management, or strategy roles
Proven success leading complex, cross-functional initiatives in a fast-paced SaaS or marketplace environment
Strong analytical skills with experience building executive-level reports, dashboards, and business models
Exceptional communication abilities with the capacity to influence senior leaders and external stakeholders
Demonstrated ability to design, implement, and scale operational processes that drive accountability
High ownership mindset with a bias toward action and continuous improvement
Advanced proficiency in Excel/Google Sheets, Salesforce, and data visualization tools like Looker or Tableau
Preferred
Experience supporting partner ecosystems, APIs, platforms, or revenue partnerships
Company
Playlist
Playlist is the parent company that operates various physical and mental fitness tech companies.
H1B Sponsorship
Playlist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$785MKey Investors
Affinity Partners
2026-01-15Private Equity· $785M
2018-12-24Acquired
Company data provided by crunchbase