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Festival Foods · 19 hours ago

Deli Night Lead

Full-time

Onsite

Mid Level

Festival Foods is a Wisconsin grocer committed to exceptional service and community support. They are seeking a Deli Night Lead to inspire and lead a team in food preparation and guest service while managing daily deli operations.

CommunitiesFood and Beverage

Responsibilities

Lead and coach evening deli associates, ensuring they’re consistently delivering excellent service and following company expectations

Partner with the Deli Assistant Department Manager to manage daily operations

Oversee the quality and freshness of deli products by managing self-service and service cases, monitoring the hot bar and salad bar, and maintaining accurate stock levels

Address guest concerns and resolve issues to maintain guest satisfaction, and ensure all requests are fulfilled, including special orders for early morning shifts

Manage deli operations including inventory, pricing, and merchandising, ensuring all tasks are completed according to company standards and helping meet sales and profitability goals

Contribute to the cleanliness and sanitation of the department and ensure that food safety protocols are followed, including maintaining logs and monitoring proper storage techniques

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Other duties as assigned

Qualification

Guest Service FocusOperational KnowledgeLeadership SkillsSafety KnowledgeCommunication Skills

Required

Ability to motivate, lead, and train a diverse team in a fast-paced environment

Ability to interact with guests in a tactful and effective manner, addressing concerns and ensuring guest satisfaction

Strong oral and written communication skills for coaching, reporting, and managing a diverse team

Solid understanding of deli operations, inventory management, and merchandising, with the ability to make timely decisions

Thorough understanding of safety procedures and ability to apply on-the-job safety training

Lifting and carrying up to 50 pounds on an occasional basis, and pushing carts of up to 200 pounds

Full range of upper body motion

Ability to stand for most of the shift

Ability to work at a fast pace

May be exposed to extreme temperatures including kitchens, coolers, freezers, and sales floor

Preferred

Prior food service leadership experience in fast food, as a line cook, prep cook, or retail leadership experience in a grocery kitchen environment

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.