The Suter Company Inc. · 5 hours ago
Business Development Manager
The Suter Company Inc. is focused on developing new business through effective customer relationships and sales strategies. The Business Development Manager will be responsible for acquiring new customers, maintaining relationships with existing clients, and collaborating with internal teams to ensure customer success.
Food and BeverageManufacturing
Responsibilities
Support the Mission Statement of the Company by Living Our Values, Creating Unique Solutions, and Supporting Customer Success
Treat all co-workers, customers, and suppliers in accordance with our Company’s Core Values of Respect, Integrity, Extraordinary Care, Radical Generosity, Better Every Day, and Customer Success
Follow all company GMPs and SOPs
Represent The Suter Company and serve as the primary relationship contact with customer accounts as assigned, understanding their needs and determining how best to ensure our customers’ success
Cultivate a partnering relationship with each customer, focusing on how to optimize their success and balancing that with The Suter Company’s capabilities
Lead internal communications regarding all details related to the customer. Coordinate with Supply Chain, Packaging & Regulatory, Customer Success, Product Development, Food Safety & Quality, and Operations to ensure customer success
Understand and develop the current and future sales opportunities within the shelf-stable and refrigerated products food segments to identify new customer relationships that coordinate with The Suter Company’s capabilities, capacity, and values
Build and cultivate Company introductions with new prospective customers
Research and identify RFP opportunities with new and existing customers and lead internal efforts for the RFP submission process
Lead sales presentation efforts for The Suter Company with prospective customers to gain 'entry into the room.' Coordinate these efforts with the VP of Sales
Establish pricing for products sold to assigned customers with collaborative input from supply chain, operations, and the sales team
Develop and execute an annual plan for each customer account to include sales volume, pricing plans, margin, product development projects, new packaging, cost reduction strategies, new capabilities, etc
Monitor customer margins, including freight variance, spoils, promotions, terms, guaranteed product, etc., monthly
Present new capability ideas to The Suter Company based on customer needs
Lead customer projects, including new processes, new distribution strategies, new products and capabilities, etc., ensuring internal and external communication and action plans are clear and accomplished on time
Update sales/volume forecasts on a regular basis
Projects as assigned by the VP of Sales
Participate in The Suter Company business planning process
Submit annual promotional programs for each customer account
Actively lead and/or participate in Sales Team activities, i.e., sales calls and meetings, and special projects
Participate in regular processes to plan and support the development and commercialization of products
Commit to sensory training and weekly participation to support Product Development
Qualification
Required
Bachelor's degree, preferably in business, with 6 or more years of combined experience in sales, with a preference in the food manufacturing industry
Strong working knowledge of sales principles, processes, and procedures
Excellent presentation, written and oral communication skills
Strong working knowledge of Microsoft Office programs, Excel, PowerPoint, and Teams
Detailed planning and project management
Reasoning – Comprehend several abstract and concrete variables; using logic or reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems
Mathematical – Add, subtract, multiply and divide whole numbers and perform arithmetic calculations involving fractions, decimals and percentages
Language Development – Ability to communicate information and ideas by speaking or writing so others will understand; ability to gather and organize information to write reports and/or articles for publication and sales material; can prepare and/or deliver presentations; interview, counsel or advise people; evaluate technical data
Physical Effort – Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects; up to 40% travel
Professional – Ability to persuade others to change their minds or behavior; ability to handle complaints, settle disputes, resolve conflicts or otherwise negotiate with others
Vision – Far, near, mid-range vision, color identification, depth perception, field of vision
Activity – Talk, hear, walk, stand, finger dexterity (computer especially)
Preferred
Working knowledge of the food manufacturing industry is preferred
Benefits
Employee Stock Ownership Plan (ESOP)
Medical
Dental
Vision
Life & Accident Insurance
401k Retirement Plan
Paid Time Off
Vacation
Paid Holidays
Wellness Programs