HireTalent - Staffing & Recruiting Firm · 2 months ago
US - Staffing - UX Content Designer
HireTalent is a staffing and recruiting firm seeking a UX Content Designer to support the modernization of digital tools for independent agents and sales representatives. The role involves collaborating with product teams to write application micro-copy, design information architecture, and enhance user experiences in a complex, agile environment.
DeliveryHuman ResourcesStaffing Agency
Responsibilities
Work in an agile environment. You’ll partner closely with product owners, product designers, and engineers, as well as other content designers, marketers, analysts, and researchers
Identify content opportunities. You’ll use content design and strategy methods to find ways to improve the user experience through information architecture and the use of language
Write concise, effective content. Your writing will adhere to guidelines for tone and voice, follow established standards and use language best practices for the given channel/medium
Continuously seek and integrate user feedback. You’ll evaluate UX effectiveness and determine where and how to optimize content
Coordinate across multiple projects and workstreams. You’ll learn a complex product ecosystem and collaborate with other teams to ensure a seamless experience for the user
Qualification
Required
Portfolio link must be at the top of the resume
Experience working on complex applications or tools
Insurance, financial services or healthcare experience a large plus
Must be highly collaborative
Strong communication skills
Ability to work in a complex, cross functional environment
Bachelor's degree in English, Communications, Journalism or a related field, or equivalent work experience
Strong attention for detail
Experience working on design teams with a proven track record of successfully delivering content for internal-facing digital applications
Supported multiple agile software engineering teams in a scrum methodology environment
Ability to employ content design and strategy methods and tools like content audits, competitive assessments, quantitative analysis, design thinking exercises, user research, persona development, etc
Analytical skills and ability to synthesize complex information
Portfolio of written work that demonstrates creativity, problem solving, business impact, and results
3-5 years of relevant experience
Preferred
Experience with Figma preferred
Company
HireTalent - Staffing & Recruiting Firm
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.