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North Texas Food Bank · 17 hours ago

Sr. Manager, Data & Analytics

Plano,TX,US

Full-time

Onsite

Senior Level

6+ years exp

North Texas Food Bank is a strategic leader in the food banking sector, seeking a Senior Manager of Data & Analytics to oversee their BI team and ensure the accuracy and consistency of data and analytics for effective decision-making. The role involves leading data governance initiatives, managing analytics outputs, and providing technical leadership in BI architecture and processes.

AssociationFood and BeverageHealth CareNon ProfitService Industry

Responsibilities

Manage and mentor BI team members, setting clear expectations, providing coaching, conducting performance reviews, and building a high-performing, business-focused analytics team

Work closely with the VP of Technology & Data Strategy to execute the BI and Analytics roadmap, including defining priorities, sequencing initiatives, creating staffing model, and building long-term analytics capabilities that align with organizational goals

Ensure that analytics outputs are meaningful and contextually relevant for both operational teams and executive leadership

Lead the BI function by establishing standards and processes for intake, prioritization, delivery, QA, and ongoing support of analytics solutions

Serve as a business partner for analytics, ensuring insights are actionable, accurate, and trusted by leadership

Own enterprise reporting and metrics governance, including standard definitions, data quality controls, validation processes, and change management to ensure consistency across all analytics outputs

Oversee the design and evolution of BI architecture, including data models, semantic layers, and reporting platforms, ensuring scalability, performance, and alignment with enterprise data strategy

Provide technical leadership and guidance across SQL Server, ETL processes, and data integration

Establish and enforce quality assurance practices, including peer reviews, validation checkpoints, and executive-level certification of reports and dashboards

Lead issue triage and resolution for complex analytics and data quality issues, balancing urgency, impact, and root-cause remediation while communicating clearly with stakeholders

Drive adoption and enablement of BI solutions, including executive dashboards, self-service analytics, documentation, and data literacy efforts across the organization

Support enterprise initiatives and system changes (e.g., ERP, CRM, operational platforms) by assessing downstream reporting impacts and ensuring continuity and accuracy of analytics

Continuously identify opportunities to improve analytics processes, tools, and governance to increase efficiency, reduce risk, and strengthen confidence in organizational data

Perform other duties as assigned

Lead a team of four direct reports, including hiring, training, coaching and developing team members

Qualification

Data GovernanceMicrosoft BI StackBusiness Intelligence (BI)Data WarehousingPredictive AnalyticsAnalytical SkillsProblem-Solving SkillsTeam LeadershipAttention to Detail

Required

Bachelor's degree in computer science, management/computer information systems, or related field

Ability to provide consultative analytics guidance that informs strategic decision-making

Strong understanding of business processes, KPIs, and performance measurement

Demonstrated ability to translate business questions into actionable analytical solutions

Strong understanding of data warehousing

Hands-on knowledge of the Microsoft BI Stack, including Power BI and SQL Server

Strong attention to detail, analytical, and problem-solving skills

Self-motivated, organized and capable of setting team priorities and meeting deadlines

Experience designing and enforcing BI quality assurance (QA) and validation processes

6 years leading BI teams, establishing analytics standards, reporting frameworks and data quality practices

Experience with BI operating models (intake, prioritization, SLAs, QA, release management) and implementing and operating within a data governance framework

Experience with AI-assisted analytics, including predictive and prescriptive machine learning (ML)

Lead a team of four direct reports, including hiring, training, coaching and developing team members

The person in this position needs to adapt well in the face of workplace stressors, such as customer complaints, compliance offenses and competing priorities of reasonable or high significance to the successful function of the unit

Must be able to effectively interpret data and make critical decisions that will have a significant impact on the team and organization