SoFi · 1 day ago
Intern, UX Researcher
San Francisco, CA
Internship
Onsite
Intern
$40/hr - $50/hr
Start in 2026 SummerSoFi is a next-generation financial services company and national bank that is transforming personal finance through innovative technology. As a UX Research Intern, you will collaborate with a dynamic team to conduct various research studies that inform product strategy and enhance user experiences. This role involves partnering with Product Managers, Designers, and Marketers to identify research topics and manage research initiatives.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Partner with Product Managers, Designers, and Marketers to identify research topics and plan research initiatives
Design and manage qualitative and/or quantitative research projects end-to-end: develop research plans, recruitment screeners and discussion guides, conduct member and/or prospect interviews, analyze data, and write up your research findings and recommendations
Utilize a variety of research methods including user interviews, usability tests, and surveys
Share out your research findings in a number of presentations with different groups of partners and stakeholders
Participate in Design Reviews, giving and soliciting member-centric feedback
Partner with and learn from other talented members of SoFi's Research team
Qualification
Required
Enrolled in an accredited US-based university (working towards a Bachelor's or Master's degree) with an expected graduation date of December 2026 or Spring 2027
Must be returning to school for at least one quarter or semester after the internship
Have no more than 12 months of professional full-time work experience (excluding internships and research assistant roles)
Must be willing to relocate to San Francisco Bay Area and be available to work in the San Francisco HQ office
Relevant coursework in a variety of research methods, such as lab and field research, survey design, statistical analysis, etc
Must be organized and able to manage research projects
Basic understanding of qualitative and quantitative research methods, behavioral analysis, and statistical concepts
Excellent communication skills, with the ability to synthesize and communicate ideas visually, verbally, and in writing
Preferred
Previous experience in research tools, including statistical and/or programming applications (e.g., Qualtrics, UserZoom, SQL, Tableau, SPSS)
Previous research experience from research companies, agile start-up technology companies, and/or fin-tech companies
Passionate about personal finance and technology
Human Computer Interaction (HCI), Psychology, and Information Science majors preferred
Benefits
Access to senior leadership, including exclusive Q&A sessions with executives across all functions of SoFi
Exclusive opportunities to deliver a case study to SoFi leaders
Development sessions for career, financial, and professional growth
Opportunities to participate in company wide events like All-Hands and SoFi circles programming
Networking socials to connect with fellow interns
SoFi swag giveaways
Personalized Mentorship Program
Fully stocked kitchen (snacks & drinks)
Access to senior leadership, including round tables with executives across all functions of SoFi
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
Founded in 2011
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
The Motley Fool
2026-01-17
Business Wire
2026-01-16
The Motley Fool
2026-01-16
Company data provided by crunchbase