Arrow Exterminators ยท 2 hours ago
Customer Service Representative
Charlotte, NC
Full-time
Onsite
New Grad, Entry LevelArrow Exterminators is a family-owned pest and termite control company based in Atlanta, looking to hire a full-time Customer Service Representative. This role involves providing service support and administration to internal and external customers, handling inquiries, scheduling services, and ensuring customer satisfaction.
Business DevelopmentBusiness IntelligenceConsumer
Responsibilities
Serve as the first point of contact for internal or external customers
Act as a detective to determine any problem and find a solution to every issue
Assist in scheduling a service, taking a payment, or updating customer files
Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid
Work in a team atmosphere that strives to meet the service center's goals each month
Utilize computer skills and problem-solving to create an awesome experience in every interaction
Qualification
Required
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed
Benefits
Generous time off
11 paid holidays
401(k) with company match, Roth IRA
Medical, dental and vision insurance
High deductible HSA
Telemedicine
Disability, cancer, and accident insurance
Health & wellness suite
Company-paid + additional, optional, life insurance
Company
Arrow Exterminators
Arrow Exterminators provides pest control and termite protection services for residential and commercial customers.
Founded in 1964
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Thomas Kendrick
CEO
Tim Pollard
President and COO at Arrow Exterminators
Recent News
2025-08-18
2025-05-30
2024-11-08
Company data provided by crunchbase