FirstService Residential ยท 4 hours ago
Developer Services Specialist
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. The Developer Services Specialist leads the Developer Services Coordinator and is responsible for handling all developer related association matters, including onboarding new developments and managing inquiries from builder clients.
Property ManagementReal Estate
Responsibilities
Serve as initial point of contact for new developer clients, introducing builder to FirstService annexation and billing process
Participate in new association launch meetings for new contracted developments
Responsible for onboarding new developments and intake of new phases, including:
Review of CC&Rs, public reports, address lists, developer agreements
Create initial assessment registers and updates register for new phase units
Preparation of blanket demands for escrow
Phase writeup process
New phase upload to customer portal, Connect
Obtain and implement new DRE phasing budget
Field issues / inquiries from builder clients and manage through to resolution
Monthly billing to various builders, including generation of invoice, payment application, managing builder delinquencies
Implement new phase annexation by obtaining appropriate Department of Real Estate documents/filings and making necessary system updates
Process first-time closing between builder and homeowner, including move-out of builder and move-in of new owner; update all office and accounting systems
Monthly billing to builders; generate invoice; post payment; report builder delinquencies
Facilitate assessment bond release process for Developer, Community Manager, and HOA Board of Directors
Implement unit changes in CARIA and phase setup chargebacks for corporate billing to HOA
Create and retain electronic images of all invoicing, closing, and annexation/phasing documents
Remote deposit processing via check scanner
Preparation of manual deposits where applicable
Process on-line electronic deposit checks for clients and monitor the destruction of checks on a monthly basis
Pick-up of all checks/mail from deposit drop sites and office mailboxes
Sort and distribute mail to appropriate parties for processing
Opening of mail and batching checks in preparation for deposit
Ensure compliance with data privacy and secure handling of sensitive documents
Deliver professional and courteous customer service to external and internal clients
Prepare special billings and reconciliations as requested
Produce title searches as required
Other duties as assigned
Qualification
Required
strong Excel skills
problem solving skills
strong communication skills
builder/HOA/Escrow experience
Strong accounting skills particularly accounts receivable
Intermediate to Advanced proficiency in Excel
Knowledge of Microsoft Applications (Word and Outlook)
Good written and verbal communication skills
Excellent attendance and timely for work and meetings
Professionalism exhibited in dress and demeanor
Adherence to service principle
Use of forms and procedures established by the company
Write correspondence to the standards established by the company
Organization of workspace
Attendance at all mandatory company functions
Must be able to lift 25 lbs
Must be able to sit for extended periods of time
Must have finger dexterity for typing/using a keyboard
Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
Preferred
High School degree
Benefits
Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
H1B Sponsorship
FirstService Residential has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
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