SOC Analyst Surveillance- Emergency Dispatch jobs in United States
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GardaWorld · 14 hours ago

SOC Analyst Surveillance- Emergency Dispatch

GardaWorld Security Services is hiring a Surveillance Security Officer to monitor and identify potential threats in various environments. The role involves using best practices to support security teams, ensuring safety and effective communication during incidents.

Physical SecurityRisk ManagementSecurity
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H1B Sponsor Likelynote

Responsibilities

Process and maintain a wide variety of SOPs (Standard Operating Procedures), ERPs (Emergency Response Plans), documents, files, logs, reports, and forms
Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets
Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services
Dispatch emergency responses to (fire, medical, bomb threat, active shooter, trespassers, surveillance detection, etc.) as requested by physical security teams
Monitor multiple cameras and tracking software. Demonstrable experience with the GENETEC software platform
Confidently maneuver through various computer-based monitoring platforms including camera systems, access control systems, and alarm processing systems
Effectively monitor for threats or potential obstacles to security teams by using threat detection intelligence tools and open source research
Collect, input, and maintain accurate and detailed records of security operations data within a centralized Intelligence and Data Management Platform
Report time-sensitive security information to customers in a professional, succinct, and accurate manner via email, security logs, verbally, or text
Anticipate the needs of physical security teams by providing relevant information that informs their security posture in real time
Able to manage and handle situations of a sensitive nature and maintain confidentiality
Assist Principal, Security Teams and Management with requests as needed
Perform other duties as assigned

Qualification

Security Operations Center experienceEmergency communication operationsSituational awareness toolsMicrosoft OfficeGoogle SuiteCustomer serviceReport writingAttention to detailProblem solvingCritical thinking

Required

High school education or equivalent (GED) or a college degree/transcript
Ability to pass an extensive background screening and drug test screening process
At least 21 years of age or older as required by applicable law or contractual requirements
Excellent customer service skills
Ability to observe, survey the area, and provide reporting on activity at assigned location
Ability to provide rapid response in critical situations
Strong report writing skills
Good eyesight and excellent abilities to maintain focus
Strong proficiency with technology
Authorized to work in the U.S

Preferred

At least 3+ years of experience in the security field
At least 3+ years of experience with customer service
At least 1+ year of experience with Microsoft Office or Google Suite
At least 1+ year of proven experience working as a Security Operations Center Officer
At least 1+ year of experience with emergency communication operations
At least 1+ year of experience with situational awareness tools
Experience in Security, Military, or Law Enforcement
State license if required

Benefits

A comprehensive benefits package including medical, dental, and vision insurance plans
A 401(k) retirement savings plan with employer matching contributions
Paid time off (PTO) policy
Paid holidays
Disability coverage
Life insurance options
Uniform provided at no cost

Company

GardaWorld

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Garda World Security Corporation provides security solutions, cash logistics, and risk consulting services.

H1B Sponsorship

GardaWorld has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (2)

Funding

Current Stage
Late Stage
Total Funding
$2.6B
2025-11-05Debt Financing· $650M
2024-10-29Debt Financing· $1B
2024-07-22Debt Financing· $550M

Leadership Team

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Stephan Cretier
Chairman, Founder, President and Chief Executive Officer
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Company data provided by crunchbase