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Foundation for California Community Colleges · 20 hours ago

Specialist, Business Operations

United States

Full-time

Remote

Mid Level

$70K/yr - $72K/yr

3+ years exp

Foundation for California Community Colleges is dedicated to enhancing the California Community Colleges system. The Business Operations Specialist will ensure efficient workforce processes, manage onboarding and offboarding of employees, and support client engagement activities.

Higher EducationNon ProfitSocial Assistance

Responsibilities

Implement & assist in planning of the Client Experience & Engagement Plan

Lead the improvement of current client engagement activities including Communities of Practice, onboarding, training, check-ins, and site visits

Apply project management methodologies to oversee high-volume, high-risk workforce processes, including the onboarding and offboarding of ~4,000 employees

Lead biannual regression testing and validation for Workday enhancements

Track and analyze KPI’s

Lead internal professional development sessions

Qualification

Workday CRMSalesforceProject ManagementClient EngagementWorkforce DevelopmentHR OperationsData AnalysisProblem SolvingOrganizational SkillsCommunication Skills

Required

Minimum of three (3) years of experience in client-facing operations, workforce administration, HR operations or related fields

Proficient in Workday CRM

Skilled in Salesforce, including Builder and Case Management

Bachelor's degree in Business, Communications, Human Resources, or a related field, or an equivalent combination of education and experience

Preferred

Experience in workforce development, community college systems, or nonprofit environments

Experience with EOR, staffing operations, or regulated workforce environments

Benefits

Competitive compensation, generous PTO, and paid holidays

Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings

CalPERS retirement program and optional 403(b) and 457 Retirement plans

Carrot reproductive health and fertility support

Tuition reimbursement

Public Service Loan Forgiveness certified employer