Ultimate Staffing ยท 1 day ago
Customer Service Representative
Irvine, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrUltimate Staffing is actively seeking Customer Service Representatives to join their client's team in Irvine, California. The role involves responding to customer inquiries and maintaining customer records while ensuring satisfaction and collaboration within the team.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Rina Durfee
Responsibilities
Respond promptly and professionally to customer inquiries via phone, chat, and email
Assist customers by addressing their questions and concerns to ensure their satisfaction
Maintain accurate and updated customer records in the system
Collaborate with team members to ensure smooth operations within the customer service department
Adapt to various customer situations and provide effective solutions
Ensure all customer interactions align with the company's standards and policies
Provide feedback on customer interactions to improve overall customer service processes
Maintain a professional and polite demeanor when interacting with customers
Qualification
Required
High School diploma or GED required
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work collaboratively in a team environment
Strong problem-solving skills and attention to detail
Preferred
Previous experience in a customer service role is preferred
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
Founded in 1994
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase