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Columbia Insurance · 14 hours ago

Claims Intern

Columbia, MO

Internship

Onsite

Intern

Columbia Insurance is a company that values its people and aims to lead the industry in people-first partnerships. They are seeking a Claims Intern to gain practical exposure to commercial insurance claims operations and support departmental initiatives while learning from experienced claims professionals.

Financial ServicesInsurance

Responsibilities

Learn the fundamentals of commercial insurance claims, including investigation, evaluation, and resolution

Shadow and meet with claims adjusters and leaders to understand roles, workflows, and best practices

Participate in meetings, training sessions, and discussions related to claims operations

Gather information from claims staff to document existing workflows, procedures, and best practices

Assist with research projects related to claims trends, processes, or tools

Help organize and maintain documentation in a clear and usable format

Support claims department initiatives by tracking tasks, timelines, and deliverables

Assist with planning and coordinating small projects or components of larger initiatives

Help identify opportunities for process improvement and operational efficiency

Draft internal communications, summaries, and presentations related to claims projects

Collaborate with team members across multiple locations using virtual tools

Communicate progress, findings, and updates to claims leadership as appropriate

Other duties as assigned

Qualification

ResearchProcess improvementProject managementMicrosoft Office 365Critical thinkingProblem-solvingCustomer serviceMulti-taskingAttention to detailWritten communicationVerbal communication

Required

Must be currently enrolled in degree program going into Sophomore, Junior, or Senior year, preferably with coursework or experience related to project management, research, or process improvement

Exhibits sound critical thinking and problem-solving capabilities

Outstanding customer service, attention to detail, and multi-tasking skills

Strong written and verbal communication skills, with the ability to present complex information clearly and persuasively

Must be able to work independently

Computer proficiency for correspondence, data entry, e-mail, Internet, Microsoft Office 365 (Outlook, Word, PowerPoint, and Excel)

Ability to handle sensitive and confidential information with discretion and integrity