U.S. Bank · 14 hours ago
Employee Experience Analytics Lead
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $141K/yr
5+ years expU.S. Bank is on a journey to help customers and businesses make better financial decisions. They are seeking an Analytics professional with a focus on I/O Psychology to support employee listening programs and apply advanced analytics to improve employee experience.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Support the evolution of the engagement survey strategy by developing and analyzing content (e.g., question design) and by informing the continuous improvement of lifecycle surveys (onboarding, exit) and pulse mechanisms
Apply Scientific Rigor to employee lifecycle surveys
Develop psychometrically sound survey instruments and evaluation frameworks
Conduct mixed-methods research to address critical business questions
Translate complex data into actionable insights for senior leaders
Use predictive analytics to identify drivers of engagement, retention, and performance
Explore emerging technologies insight/outside of USBank’s product ecosystem (AI, NLP, machine learning) to enhance listening programs
Partner with HR Data Governance to ensure ethical, compliant data practices
Serve as a thought leader on shaping employee experience and guiding change management
Collaborate with Learning & Development on training and enablement
Qualification
Required
Master's or Ph.D. in Industrial-Organizational Psychology
5+ years in employee research, engagement programs, or HR analytics
Psychometric Expertise: Survey design, validation, and advanced statistical analysis
Data Fluency: Proficiency in R, Python, SPSS, SQL; experience with visualization tools (Power BI)
Research Design: Ability to execute experimental and quasi-experimental studies
People Analytics Mindset: Strong understanding of workforce data and organizational behavior
Communication & Influence: Skilled in storytelling, executive presentations, and stakeholder engagement
Project Leadership: Ability to manage complex, multi-phase initiatives
Preferred
Experience with AI-driven analytics, predictive modeling, and large-scale survey programs
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase