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Spring Health · 13 hours ago

Payer Enrollment Coordinator

United States

Full-time

Remote

Entry, Mid Level

$26.05/hr - $32.18/hr

2+ years exp

Spring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Payer Enrollment Coordinator will execute the end-to-end payer enrollment process for Spring Health providers, ensuring accurate enrollment and collaboration with various teams to minimize billing delays and issues.

Artificial Intelligence (AI)Health CareMental HealthmHealthWellness

Responsibilities

Execute payer enrollment applications from credentialing approval through payer confirmation, using Medallion as the CVO and system of record

Coordinate CAQH profile maintenance and attestations in alignment with Medallion workflows and payer requirements

Track enrollment status, follow up with payers, and escalate delays or issues to the Payer Enrollment Manager

Prepare, validate, submit, and reconcile provider rosters across contracted payers

Partner with Credentialing to ensure accurate and timely handoff of approved providers into enrollment

Collaborate with RCM to resolve enrollment-related billing issues, including claim denials tied to enrollment status

Maintain accurate enrollment data across internal systems, Medallion, and payer records

Support payer requests or audits related to enrollment and roster data, under the direction of the Payer Enrollment Manager

Follow established enrollment workflows and delegated arrangements without performing credentialing decisions or PSV activities

Qualification

Payer enrollment experienceCAQH knowledgeEnrollment process executionHealthcare operations experienceRoster managementManage timelinesOrganizational skillsAttention to detailCollaboration skills

Required

2+ years of experience in payer enrollment, provider enrollment, or healthcare operations

Working knowledge of CAQH, payer enrollment workflows, and roster management

Experience executing enrollment processes in partnership with a CVO or external credentialing vendor

Strong organizational skills and attention to detail

Ability to manage multiple payer timelines while following defined escalation paths

Preferred

Experience working in a managed care, payer enrollment, or credentialing environment

Familiarity with Medicare, Medicaid, and managed care provider enrollment

Experience using credentialing and enrollment systems

Benefits

Health, Dental, Vision benefits start on your first day at Spring.

Employer sponsored 401(k) match of up to 2% for retirement planning

A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

We offer competitive paid time off policies including vacation, sick leave and company holidays.

At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.

Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.

Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.

Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription

Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care

Up to $1,000 Professional Development Reimbursement a year.

$200 per year donation matching to support your favorite causes.