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Bloomberg · 11 hours ago

Senior Software Engineer - Reliability - Artificial Intelligence

New York, NY

Full-time

Onsite

Senior Level

$160K/yr - $240K/yr

5+ years exp

Bloomberg is a leading financial technology company that invests in AI to enhance search, discovery, and workflow solutions. They are seeking a Senior Software Engineer for their AI Resilience & Insights team, responsible for improving reliability metrics and incident response for AI-driven products.

AnalyticsBusiness Information SystemsFinancial ServicesInformation ServicesNews

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Define how we measure reliability for key AI user experiences, and roll that measurement out with service owners

Instrument generative AI-powered conversational agent with real user monitoring and client error tracking so we can see failures the way clients do

Improve alert quality so alerts are actionable and tied to client impact

Standardize incident response practices across ENG AI (runbooks, readiness checks, post-incident learning)

Build dashboards that connect user impact to the underlying drivers, giving teams a clear view of what matters

Strengthen resilience around upstream dependencies, including external model providers, using pragmatic controls like timeouts, retries, and fallbacks

Participate in a secondary on-call rotation after ramp, focused on strengthening systems through automation and engineering

Qualification

PythonGoDistributed systemsIncident responseAutomationObservabilityJudgmentClient telemetryReal user monitoringCollaboration skillsReliability interest

Required

Strong software engineering skills in Python and/or Go, with experience building production systems and automation

Ability to debug distributed systems and improve reliability through instrumentation and engineering

Familiarity with observability, incident response, and building tools that reduce toil

Strong collaboration skills and good judgment to balance 'push standards' vs 'enable teams.'

5+ years of relevant engineering experience

Preferred

Experience with Grafana, OpenTelemetry, Kubernetes, and Infrastructure-as-Code

Experience working with client telemetry or real user monitoring

Exposure to external AI/LLM providers and building resilient integrations

Interest in reliability for agent/tool systems and multi-step AI workflows

Benefits

Merit increases

Incentive compensation (exempt roles only)

Paid holidays

Paid time off

Medical

Dental

Vision

Short and long term disability benefits

401(k) +match

Life insurance

Various wellness programs

Company

Bloomberg

Glassdoor4.1

Bloomberg provides news, data, analytics, and communication services for the global business and financial world.

Founded in 1981

New York, New York, USA

10001+ employees

http://www.bloomberg.com

H1B Sponsorship

Bloomberg has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (496)

2024 (382)

2023 (363)

2022 (426)

2021 (442)

2020 (588)