MidSouth Community Federal Credit Union ยท 13 hours ago
Member Service Representative (Watson)
MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Warner Robins, GA. The primary role of a Member Service Representative is to assist members by offering products and services that improve their financial lives and provide world-class member service.
BankingCreditFinancial ServicesNon Profit
Responsibilities
Assist members by offering products and services that would improve the members' financial lives
Provide-world class member service to our members
Processing requested financial transactions
Resolving problems
Answering questions covering the spectrum of MidSouth products and services
Educating the members of products and services
Qualification
Required
Six months to one year of similar or related experience
A high school education or GED
Ability to assist members by offering products and services that would improve the members' financial lives
Ability to provide world-class member service
Experience in a financial institution or customer/member-facing role that requires a high level of accuracy and attention to detail
Adaptability to change and willingness to see a task through from beginning to end
Ability to effectively balance priorities while maintaining a level of high professionalism and courtesy
Significant level of trust and diplomacy required, in addition to normal courtesy and tact
Ability to foster sound relationships with other entities
Preferred
Minimum of 1 year of cash-handling experience