UC San Diego Health · 16 hours ago
Per Diem Front Desk Coordinator - Cancer Services - 138175
San Diego, CA
Full-time
Onsite
Mid Level
$34.64/hr - $34.64/hr
3+ years expUC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. They are seeking a Per Diem Front Desk Coordinator to support patient-facing and operational workflows across Cancer Center operations, including front desk, call center, and template support functions. The role involves greeting patients, scheduling appointments, and providing administrative support to ensure efficient clinic operations.
Health Care
Responsibilities
Provides coverage across Cancer Center operations, including front desk, call center, and designated template support functions for Cancer Services
Supports patient-facing and operational workflows by greeting patients, performing check-in and check-out procedures, scheduling and updating appointments, and assisting with daily clinic operations
Scheduling responsibilities may include, but are not limited to covering, multiple Cancer Center Multi-Specialty Clinic areas at Moores Cancer Center, Koman Outpatient Pavilion, Multi-Specialty Clinics at McGrath Outpatient Pavilion in Hillcrest, Infusion and Fast Track, MRI, Imaging, and Laboratory Services
Duties may include, but are not limited, to patient registration, insurance and authorization verification, demographic updates, co-payment collection, cash drawer monitoring, report expediting, in-basket pool support, and close collaboration with physicians, nurses, clinic staff, leadership, and other UCSD departments
Provides template support assistance to ensure clinic schedules are coordinated and function efficiently
Template support assistance includes, but is not limited to, supporting assigned template requests, assisting with basic template maintenance tasks as directed, monitoring for access or scheduling issues, escalating concerns to leadership or designated template owners, and communicating updates to clinic teams
Supports clinic operations through coordination of template-related and other assigned duties
Provides Call Center Specialist coverage, including answering multi-line incoming calls, completing online registration, verifying insurance, scheduling appointments, securing authorizations for scheduled services, and expediting Epic orders from routed referrals through the MUC work queue
Acts as a patient liaison by responding to inquiries, coordinating appointments, assisting with admissions when applicable, and supporting patient-related requests
Additional duties include administrative support, calendaring, and other duties as assigned based on operational needs
Qualification
Required
Three (3) years of relevant experience working in a large healthcare organization
Prior scheduling experience
Proven knowledge of third-party payors, including federal, state, and private health plans
Experience with patient check-in/check-out and cash handling
Demonstrated experience with insurance and authorizations
Knowledge of appointment scheduling systems, preferably Epic
Possess strong computer skills and be able to work between multiple systems during calls
Must have excellent customer service skills
Preferred
Oncology experience
Outpatient experience
Epic-Cadence experience
Experience supporting clinic templates
Experience with varied scheduling workflows
Bilingual English/Spanish
Company
UC San Diego Health
UC San Diego Health is the only academic health system in the San Diego region.
10001+ employees
H1B Sponsorship
UC San Diego Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (308)
2024 (261)
2023 (232)
2022 (223)
2021 (131)
2020 (105)
Funding
Current Stage
Late StageTotal Funding
$0.2MKey Investors
The Beryl InstituteThe Conrad Prebys Foundation
2025-10-31Grant
2023-06-26Grant· $0.2M
Leadership Team
Christian Dameff
Medical Director of Cybersecurity
Sandip Patel
Professor
Recent News
2025-11-08
Company data provided by crunchbase