Apply on Employer Site

Nationwide · 2 days ago

Director, Business Consulting (PL Remediation Team)

Columbus, OH

Full-time

Onsite

Senior Level, Lead/Staff

$122K/yr - $214K/yr

10+ years exp

Nationwide is a Fortune 100 company focused on helping people protect what matters most. As a Director in the Business Consulting area, you will oversee the PL Remediation Team, leading efforts to remediate policies impacted by system defects while ensuring high-quality reporting and collaboration across teams.

BankingFinancial ServicesInsuranceLife Insurance

H1B Sponsor Likely

Responsibilities

Lead and develop a team of five associates through coaching, mentoring, and skill-building

Facilitate cross-functional meetings with key stakeholders to resolve escalated issues, ensuring alignment with remediation best practices

Champion a culture of innovation and continuous improvement across the team

Collaborate with the Technology Director to plan and manage remediation capacity and velocity

Provide timely updates and insights to leadership on high impacting remediation efforts

Partner with the Office of General Counsel (OGC) and Corporate Compliance to assess and mitigate remediation risks to Nationwide

Directs all activities for team involving business transformation through the strategic application of people, processes and technology. Team participates in business planning processes across multiple departments or business units by identifying complexities, dependencies and duplications

Manages staff who consults on business process analysis, organizational analysis, needs assessments and cost/benefit analysis to align technology solutions with business strategies and directions. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term systems plans

Leads associates involved with process management and consultation between business customers and systems area for development and implementation of new business processes and procedures. Responsible for communicating to customers, management and external sources

Provides direction and insight to leader, peers and team members responsible for identifying critical elements of a business process that need to be managed. Leads individuals to define criteria of performance success. Selects and applies appropriate performance measurement tools

Advises team on analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Leads organization-wide change

Manages team responsible for training the customers on business, technological, societal and environmental trends to support strategies for improving business performance

Directs staff who participate in strategic projects and who evaluate new technological developments, evolving business requirements and who recommend appropriate systems alternatives and/or improvements to current systems

Leads team that develop compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with the current operating model and/or desired target state operating models

Manages associates, including performance management, salary planning and administration, training and development, workflow and organizational planning, hiring and placement and disciplinary actions

Qualification

Business transformationProcess analysisData managementPeople managementPower BIPersonal Lines productsStrategic thinkingCoachingCommunication skillsCollaborationProblem-solving

Required

Undergraduate studies in computer science, management information, business, mathematics or related field strongly preferred

Ten plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives

Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration

In-depth experience with process redesign methods and tools

Five years of experience in people management

Expert knowledge of standards, methodologies and frameworks, business process management and technology

Proven knowledge of a wide variety of tools, concepts and techniques of business process modeling, analysis and design

Expert knowledge of emerging industry, competitor, customer demography, regulatory and market trends

Understanding of new technologies and developments in the technology industry

Extensive knowledge of project management concepts and techniques, facilitation, performance management, organizational design and managing organization change required

Ability to serve as the top technical specialist for business consulting and analysis

Demonstrable ability to lead large, sophisticated projects that involve high risk and great impact

Strong communication skills, ability to influence, apply innovative approaches, and deal with ambiguity

Preferred

Strong business acumen with a focus on Personal Lines (PL) products and operations

Proven ability to analyze complex issues, consider diverse perspectives, and collaborate/drive consensus-based solutions

Strategic and analytical thinking with a proactive problem-solving mindset

Demonstrated ability to coach and empower others to think critically and resolve challenges independently

Benefits

Medical/dental/vision

Life insurance

Short and long term disability coverage

Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date

Nine paid holidays

8 hours of Lifetime paid time off

8 hours of Unity Day paid time off

401(k) with company match

Company-paid pension plan

Business casual attire

Company

Nationwide

Glassdoor3.9

Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.

Founded in 1925

Columbus, Ohio, USA

10001+ employees

http://nationwide.com

H1B Sponsorship

Nationwide has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (8)

2022 (2)