Supplier Quality Support jobs in United States
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Lopez Dorada · 1 day ago

Supplier Quality Support

positionLas Vegas, NV
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Lopez Dorada is a key player in the food industry, focusing on supplier quality support for McDonald's. The Supplier Quality Support Manager is responsible for ensuring product performance and customer satisfaction while maintaining strong relationships with restaurant personnel and distribution centers.

AgricultureFood and Beverage
Hiring Manager
Carol Proctor
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Responsibilities

Develops and maintains a preferred business relationship with McDonald’s Field Office staff, Owner/Operators, and distribution centers in assigned markets
Champions Lopez Dorada's business philosophies, quality and food safety improvement initiatives, and other pertinent information to the McDonald's system
Promotes the Lopez Dorada brand
Participates in development and execution of the Lopez Dorada Field Team annual strategic plan
Provides updates on assigned areas of responsibilities during regular plan update meetings
Partners with McDonald's Menu Innovation, US Operations and Field Office teams to support new product/platform development, testing, and deployment in assigned markets
Identifies opportunities to improve product/platform integration into the restaurants and introduce restaurant innovations
Participates in across the counter/behind the counter field data collection opportunities focusing on restaurant operations, equipment calibration/performance and product quality
Actively gathers product performance and satisfaction information from customers; troubleshoots quality related opportunities in the field and communicates internally to inform key stakeholders and resolve product performance opportunities
Responsible for monitoring and managing product damages within assigned distribution centers
Relays information regarding planned promotional activities, limited time offers and regional product activity within assigned markets to Field Service - Supplier Quality Support Director
Stays current with a full understanding of McDonald's restaurant operations, equipment, distribution systems, and Lopez Dorada's manufacturing & safety processes
Fully understands Lopez Dorada’s product quality attributes
Participates in various McDonald's field activities/events, including but not limited to Field Office Meetings, NFOM's (National Field Office Meeting), World Wide Conventions, Purchasing Committee meetings and Ronald McDonald House Charity events in order to promote Lopez Dorada and maximize the opportunity to further build relationships
Identifies opportunities to involve Lopez Dorada leadership in such activities

Qualification

Food industry experienceMS WordExcelPowerPointMcDonald's experienceVerbal communicationWritten communicationInterpersonal skillsCustomer-focusedProblem-solving

Required

Proficient in MS Word, Excel, Power Point and the Internet
Excellent verbal and written communication skills required
A professional appearance and telephone manner is essential
Able to present information in a formal presentation setting
Excellent interpersonal skills/relationship building skills
Customer-focused individual
Problem-solving ability
Plans and delivers results
Bachelor's degree
Minimum of 3 years food industry experience

Preferred

McDonald's restaurant experience preferred

Company

Lopez Dorada

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At Lopez Dorada, we are passionate about providing the highest quality protein products to our global customers.
dateFounded in 1992
location
Oklahoma City, Oklahoma, USA
people-size1001-5000 employees
web-link
http://lopezfoods.com

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Nanke
Chief Operating Officer
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Company data provided by crunchbase