Heritage Landscape Supply Group, Inc. · 3 hours ago
Customer Service Representative
Heritage Landscape Supply Group, Inc. is seeking a self-motivated, customer service-oriented individual for a Counter Sales role. This position will focus on order entry at the sales counter along with related duties such as warehouse tasks, shipping products, and loading trucks.
HardwareRetailWholesale
Responsibilities
Entering orders at the point of sale using the company computer system
Interacting with customers over the phone, via email, and in-person
Greet customers with a friendly attitude
Basic computer and phone skills
Communicate to customers the correct product for their application
Communicate to customers how the material is priced and sold
Create Sales Orders
Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
Efficient scheduling of truck deliveries
Clear communication between manager, employees, and clients
Being honest, courteous, and respectful to customers & employees at all times
Maintain and assist to keep a clean work environment
Learn basic knowledge of products available to customers
Inform management of products/special order material customers need
Assist with Inventory Cycle Counts
Order picking/staging/Replenishment
Shipping/Receiving
Loading/unloading delivery vehicles
Other related duties as assigned
Qualification
Required
Basic computer knowledge and Internet use
Ability to lift 75 lbs; 50 lbs on a repetitive basis
Able to pass pre-employment drug test
Preferred
Experience with irrigation/landscaping products but not required
Bilingual (English and Spanish) is preferred, but not required
Forklift experience helpful
Benefits
Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance
Company
Heritage Landscape Supply Group, Inc.
Heritage Landscape Supply Group’s vision is to grow by forming a network of the best independent distributors to provide exceptional customer service while increasing our value as a trusted growth partner to top manufacturers in the industry.