Senior Service Technician, Labs jobs in United States
cer-icon
Apply on Employer Site
company-logo

DoorDash · 6 hours ago

Senior Service Technician, Labs

positionUnited States
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date4+ years exp

DoorDash Labs is an independent team within DoorDash focused on exploring robotics and automation for last-mile logistics. The Senior Service Technician will play a crucial role in the Service Operations team by diagnosing and repairing robotic systems and providing mentorship to other technicians.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
check
H1B Sponsor Likelynote

Responsibilities

Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data
Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision
Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts
Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base
Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks
Work independently to manage and prioritize assigned workload effectively
Calibrates, configures, and maintains specialized diagnostic tools and test equipment

Qualification

RoboticsAdvanced troubleshootingElectrical systems repairService tools experienceTechnical documentationWorkload managementCommunication skillsMentorship

Required

4+ years of service work experience
Curiosity and an inclination for all things mechanical and repair
Strong communication and documentation skills

Preferred

Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus
Experience with JIRA, MaintainX, and other service tools and systems is a major plus

Benefits

Premium healthcare
Wellness expense reimbursement
Paid parental leave
Comprehensive benefits and perks

Company

DoorDash

twittertwittertwitter
Glassdoor3.7
company-logo
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
dateFounded in 2013
location
San Francisco, California, USA
people-size10001+ employees
web-link
http://www.doordash.com

H1B Sponsorship

DoorDash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M

Leadership Team

leader-logo
Tony Xu
CEO and Co-founder
linkedin
leader-logo
Stanley Tang
Co-Founder / Chief Product Officer
linkedin

Recent News

Business – Latest Financial & Stock Market News | New York Post
DoorDash, Uber Eats deprived workers of $550M in tips in NYC, Mamdani administration alleges
2026-01-16
Crain's New York Business
DoorDash, Uber deprive drivers of $550M in tips, city says
2026-01-16
WebProNews
NYC Report: Uber Eats, DoorDash Cut $550M in Delivery Tips Since 2023
2026-01-16
Company data provided by crunchbase