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Skin Laundry · 10 hours ago

Assistant Clinic Manager

Franklin, Tennessee, United States

Full-time

Onsite

Entry, Mid Level

$25/hr - $25/hr

1+ years exp

Skin Laundry is a growing company focused on transforming the skin care and beauty industry. They are seeking an Assistant Clinic Manager to lead sales strategies and manage day-to-day operations of the clinic, ensuring a motivating environment and excellent client experiences.

Health Care

Responsibilities

Create curated client experiences

Present & promote customized laser facials best suited for current and perspective clients’ personal skincare needs

Discuss the importance or the skin care protocols & products suggested by the medical team

Establishes and maintain effective client retention processes

Celebrate the success of the clients' results

Partners with Clinic Manager in meeting & exceeding revenue goals set for clinic

Use KPIs and propose action plans to elevate client experience

Plan and operate within the approved budget

Adjust staffing levels according to policy and standards

Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business

Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations

Establishes adequate staff to ensure timely patient visits

Strong communication skills, ability to multitask, and comfortability with computer/store systems

Partner with clinic team to provide people-oriented, respectful & inclusive workplace of belonging

Respect and support all team members individuality, help provide an enjoyable clinic environment & opportunities for development and growth

Understand opportunities and support the team to meet personal & clinic business goals every day

Upholds organizational relationships with Skin Laundry’s 'One-Team' Leadership Mentality

Posting work schedule for clinics

Review and authorizes timecards & time-off requests

Ensures established inventory standards for all supplies and equipment

Problem solves challenges and communicates solutions to appropriate personnel and departments effectively

Maintains a safe work environment

Partners with Clinic Manager in developing staff

Completes employee evaluations as needed

Personnel Development

Qualification

Management experienceSales strategiesCustomer serviceRetail MathMS Office SuiteCommunication skillsTeam collaborationProblem solving

Required

Ideally 1-2 years of management experience in a retail environment

Comfortable with selling in a high-volume retail clinic

You have a passion for accessible and inclusive skin care beauty for all skin types

You enjoy working 1:1 with clients

You rock the foundations with a proficiency of Retail Math, MS Office Suite, and Outlook

Exhibit exceptional customer service and outreach, while driving your clinic to the next level

You believe in creating an uplifting and positive company culture - one that fosters a true sense of belonging, valuing diversity, inclusivity, and equity

You are driven, self-motivated, and hold yourself and others to exceptional standards

You are able to influence others, possessing strong verbal and written communication skills

You love to collaborate with others and thrive in a team environment

You love to learn & continuously grow

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed

Physical Requirements & Environmental Conditions: This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time

Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs

Frequently talking and listening to clients in person and on phone

Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices

Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus