NEOGOV · 18 hours ago
Senior Management Analyst - Performance & Data Analytics
Rancho Cordova, CA
Full-time
Hybrid
Senior Level
$113K/yr - $137K/yr
5+ years expNEOGOV is seeking a strategic, analytical professional for the Senior Management Analyst - Performance & Data Analytics position in the City Manager's Department of Rancho Cordova. This role focuses on developing frameworks and tools for performance measurement and data-informed decision-making to enhance public service delivery.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develop and maintain a city-wide performance measurement framework aligned with Council strategic priorities and department work plans
Design and maintain dashboards and reports (e.g., Power BI, Excel) that provide actionable insights into program and operational performance
Conduct business process and workflow analyses; identify inefficiencies and recommend improvements
Partner with departments to define and monitor key performance indicators (KPIs) and establish baselines and targets
Work closely with the IT team to ensure data integrity, system integration and accessibility for reporting purposes
Analyze operational, financial and service delivery data to identify trends, opportunities and risk; prepare reports and presentations for leadership
Lead or support targeted continuous-improvement initiatives to enhance service delivery or internal processes
Mentor, guide or collaborate with analysts, interns or project teams to build internal capacity for performance management and analytics
Present findings and recommendations in clear and compelling formats; communicate with technical and non-technical audiences including department heads, executives and community stakeholders
Provides fiscal management support; assist in the preparation of the citywide budget; analyze budget recommendations prepared by other staff and make recommendations; oversee staff research of past expenditures; project future expenditures; monitor the budget on a daily basis; and prepare and administer complex contracts and memorandums of understandings
Facilitates communication, building consensus and resolving conflicts on projects and policy matters by conferring with, facilitating, and conducting meetings with elected and appointed officials, other City departments, members of the public, and neighborhood organizations
Leads staffs, and manages public task forces, committees, groups and commissions
Demonstrates political acumen by representing the city professionally at all times, dealing positively with controversial issues, facilitating community participatory decision making to resolution, and gaining cooperation through discussion and persuasion; exercising initiative and independent, astute judgment in sensitive situations; and interviewing, investigating, problem solving and negotiating effectively
Answers procedural questions by researching, interpreting, and explaining complex policies and regulations
Maintains internal and external customer relations by using tact and diplomacy in all interactions with customers; responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner
Conducts and prepares difficult and complex reports and management studies including productivity and efficiency studies, performance audits, management reviews, fiscal analysis, administrative analysis of organization systems and procedures and manages special projects and programs
Designs and uses dashboards, reports, and performance measures; analyzes service delivery and operations; identifies trends and improvement opportunities; and supports the integration of performance measurements and continuous improvement practices across the organization
Qualification
Required
Bachelor's degree in public administration, business, analytics, or related field
Five (5) years of increasingly responsible analytical, program management or process improvement experience (public-agency experience preferred)
Strong analytical and data-visualization skills (Power BI, Excel or similar tools)
Experience developing and tracking performance measures, dashboards or analytics in a public-agency or comparable setting
Comfortable mapping processes, analyzing workflows and recommending improvements
Excellent communicator who can translate data and analysis into meaningful insights for diverse audiences
Collaborative team-player ready to help others build capacity for data-informed decision-making
Possession of, or ability to obtain by the time of appointment an appropriate, valid California driver's license
Preferred
Experience with performance-measurement, business process improvement or data analytics preferred
Certification in project management, analytics, and/or data visualization is desirable
Benefits
Choice of a generous monthly stipend for Medical/Dental/Vision or Cash in Lieu of Medical Insurance.
13 paid holidays per year.
Universal Time Off (combined vacation and sick leave).
CalPERS Retirement.
Tuition Reimbursement up to $2,500/fiscal year
Alternate work schedules available
Onsite fitness area & many more employee perks.
457 and 401(a) Deferred Compensation Plan
Health Insurance (medical, dental and vision)
Cash-in-lieu
Retiree Health Medical Benefits
Dental - Delta Dental PPO
Vision - Vision Service Plan (VSP)
Flexible Spending Account (FSA)
Universal Time Off Cash Out
Bereavement Leave
Holidays - 13 Holidays per year.
Winter Break - Reviewed by the City Manager each year.
Life Insurance - $50,000 life insurance policy
Long Term Disability
Employee Assistant Plan (EAP)
Wellness Program
Tuition Reimbursement - Up to $2,500 per fiscal year.
Training and Development - Available and encouraged for each employee.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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