CH Carolina Herrera · 1 day ago
Team Lead (commissioned)
Fort Worth, TX
Full-time
Onsite
Entry, Mid Level
2+ years expCH Carolina Herrera is a luxury lifestyle brand known for its timeless elegance and global presence. The Key Holder/Team Lead is responsible for creating a pleasant shopping environment, providing excellent customer service, and driving customer loyalty while also supporting and training new staff members.
Apparel & Fashion
Hiring Manager
Flor Mayer
Responsibilities
Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty
Providing excellent customer service following the company customer experience protocol
Maintaining and developing the store Client book (sales after care
Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
Assisting with merchandising and inventory activities
Keeping the sales floor and store image neat, organized, clean and stocked
Processing transactions accurately and efficiently
Complying with all sales related policies and procedures
Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed)
Monitoring the new staff training: Acting as a role model to implementing the internal procedures, the company standards and the product awareness
Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals
Qualification
Required
Minimum 2- years retail management experience, preferably in fashion luxury brands
Strong experience in creating and maintaining clientele relations
Excellent communication skills
Passionate for fashion
Preferred
Bi-lingual (Spanish) is a plus
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(K)
Paid Time-Off
Flexible Spending Account (FSA)
Life Insurance
Commuter Benefit Plan
Employee Discount
Company
CH Carolina Herrera
Sociedad Textil Lonia (STL) was founded in 1997 with the ambition of establishing a leading company in the fashion industry with a vertically integrated management system dedicated to the design, manufacturing and sale of accessories and ready-to-wear collections.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase