Apply on Employer Site

BAC · 1 day ago

Custodian / Floor Technician Supervisor - Fort Bragg

Cameron, NC

Full-time

Onsite

Mid Level

$20.04/hr - $20.04/hr

3+ years exp

BAC is dedicated to providing innovative services and opportunities for persons with disabilities. This role involves overseeing daily housekeeping activities, providing hands-on custodial support, and ensuring quality standards are met while developing employee skills and schedules.

Non Profit

Responsibilities

Under the direction of the PM and APM, oversee, schedule, and supervise daily housekeeping activities including developing employee schedules and assigning staff to designated work areas to ensure contract requirements are met

Understand, perform, and train employees on duties as it relates to contract. Actively utilize Otuvy (Software for Facility Management) for QA inspections, task assignment, task validation, reporting ensuring all quality standards are consistently met, and conduct routine visual inspections to identify performance issues and implement corrective actions

Experience operating commercial housekeeping equipment, including advanced floor care

Provide hands-on custodial support as needed, including advanced floor care (waxing, buffing, stripping)

Collaborate with Project Manager and Assistant Project Manager, employees, and DODEA staff to address any quality-related concerns and implement corrective action as necessary and support continuous service improvement

Provide leadership and guidance to encourage personnel to succeed

Identify and provide training in the safe and productive use and maintenance of equipment, utilization of supplies, and the basic skills needed to meet contract requirements

Participate in daily communication with personnel to ascertain problems/concerns, reach decisions regarding appropriate solutions, and to maintain a high level of satisfaction in terms of quality service

Monitor and respond to urgent calls outside of regular working hours (e.g., weekends, holidays, and additional support as required)

Assist in the preparation of payroll and provide oversight to ensure proper timekeeping procedures, monitor labor hours and attendance, and ensure payroll accuracy and timely submission

Make employment recommendations including hiring, promotions, terminations, and disciplinary actions

Basic skills in performing minor repairs and routine maintenance on custodial equipment

Monitor labor and supply budgets, reporting anomalies to the PM for corrective action

Monitor and improve housekeeping processes to enhance efficiency and effectiveness

Perform custodial, maintenance, and other duties as assigned

Qualification

Custodial management experienceFloor care experienceOtuvy software proficiencySupervisory experienceMicrosoft Office SuiteEffective people skillsReasoning abilityCommunication skills