Fletcher Jones Management West ยท 1 day ago
Customer Service Call Center
Irvine, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrFletcher Jones Automotive Group is a family-owned and operated organization seeking a Call Center Representative to join their Business Development Center Team. The role involves acting as a communication link between customers and the automotive dealership, primarily responsible for confirming and rescheduling service appointments via outbound calls.
AutomotiveFinanceRetail
Responsibilities
Follow script and guidelines on each and every phone call
Master Power Tracks and use appropriately
Ensure phones are not left unattended during scheduled shift
Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest's experience, leaving a lasting positive impression on behalf of the company
Qualification
Required
Outstanding interpersonal and communication skills
Preferred
Previous experience in a call center, retail or customer service is preferred
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Company
Fletcher Jones Management West
ABOUT US Fletcher Jones Management West is the centralized Business Development Center that supports the 13 Fletcher Jones luxury automotive dealerships nationwide from Hawaii, Northern California, Southern California, Nevada and Illinois.
Founded in 1946
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase