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Hudson · 5 hours ago

General Manager

Tulsa, OK

Full-time

Onsite

Senior Level

$55K/yr - $63K/yr

5+ years exp

Hudson is seeking an experienced General Manager to lead their new Starbucks location at Tulsa International Airport. The role involves ensuring smooth daily operations, delivering exceptional customer service, and driving financial success while managing all aspects of the business.

Food and BeverageHospitalityRetail

Responsibilities

Lead daily operations, including staffing, scheduling, and ensuring compliance with opening and closing procedures

Hire, train, and develop team members while fostering an inclusive, high-performance work environment

Ensures all staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements

Monitor financial and operational goals, manage P&L, and allocate resources effectively to maximize results

Ensure full compliance with Starbucks brand standards and airport requirements

Oversee ordering, receiving, and inventory processes; resolve supply chain issues as needed

Maintain restaurant equipment and coordinate repairs or service to ensure smooth operations

Ensure compliance with audits and company standards while minimizing waste and supporting food donation programs

Train and coach team members to uphold brand standards and deliver exceptional customer experiences

Promote adoption of new technologies and ensure compliance with brand, landlord, and labor agreements

Implement creative strategies to drive revenue growth and operational excellence

Resolve customer and team issues with sound judgment, ensuring a positive store vibe and visual appeal

Provide ongoing feedback and implement marketing programs and promotional activities to boost sales

Maintain compliance with all health, safety, and sanitation standards; train staff on protocols and maintain a safe work environment

Work a flexible, rotating schedule that includes openings, peak dayparts, and varied operating hours for on-site leadership coverage

Qualification

P&L managementRestaurant operationsLeadershipFood service operationsCommunication skillsProblem resolutionCustomer serviceTeam management

Required

Minimum 3 years of P&L management experience and 5–7 years in overall restaurant operations (QSR, casual dining, or similar complexity; union and non-union environments)

Proven ability to lead teams, delegate effectively, resolve issues, and manage multiple priorities in a fast-paced environment

Strong knowledge of food service operations, quality standards, and equipment; ability to quickly learn Hudson policies and Starbucks brand standards

Excellent communication skills with the ability to read, understand, and convey instructions, policies, menus, and brand requirements

Demonstrated success in driving operational and financial performance over multiple annual cycles

Preferred

Previous Starbucks management experience is a plus

Company

Hudson

Glassdoor2.8

Hudson is a travel experience company turning the world of travel into a world of opportunity by being the Traveler’s Best Friend in airports, commuter hubs, landmarks, and tourist locations across North America.

Founded in 1926

East Rutherford, New Jersey, USA

5001-10000 employees