Auto Glass Now · 12 hours ago
Customer Support Representative
United States
Full-time
Remote
Entry, Mid Level
2+ years expAuto Glass Now is the second largest auto glass repairer in America, dedicated to delivering exceptional customer experiences. They are seeking friendly and motivated individuals to join their team as Customer Support Representatives, responsible for providing excellent customer service, creating estimates, and ensuring accurate appointment bookings.
E-Commerce
Responsibilities
To make every customer excited to use Auto Glass Now
Create estimates, price quotes, and invoices for all customer’s glass needs
Answer phones and return customer calls
Provide excellent customer service
Attention to detail
Ensure accuracy when booking all appointments
Input documentation on all calls and follow-up with callers as needed
Confirm all customer information is correct before booking
Be professional and have a positive attitude
Qualification
Required
Must have a sales background for the experienced pay
Must have a positive attitude and customer service
Must have basic computer skills
Must have strong communication skills
Home Internet
Must have open availability including Holidays and weekends (OT pay for holidays)
Comfortable working a fast-paced environment
Preferred
Bilingual (Spanish) proficiency is a plus!
Prior phone or call center experience is a plus!
Benefits
PAID TIME OFF for full-time employees
Health, Vision, & Dental Insurance
401(k) company match for all employees
SAME DAY PAY available through myFlexPay
Company
Auto Glass Now
Auto Glass Now is a leading nationwide expert of auto glass repair and replacement.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andrea McInnis
ACCOUNT EXECUTIVE
Justin May
Insurance Partnership Manager
Recent News
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