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SOCi.ai · 2 days ago

Global Account Director

United States

Full-time

Remote

Director/Executive

$120K/yr - $150K/yr

10+ years exp

SOCi is the leader in AI-powered marketing solutions for multi-location businesses, and they are seeking an experienced Global Account Director to drive growth and retention. This role is critical to expanding SOCi’s presence within target regions while ensuring long-term customer success and retention.

AdvertisingArtificial Intelligence (AI)MarketingSoftware

Responsibilities

Build and execute account plans to drive growth and retention across SOCi’s enterprise multi-location customer base

Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts

Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services

Represent SOCi at customer-facing events, industry conferences, and strategic account reviews

Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions

Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences

Identify upsell and cross-sell opportunities to expand SOCi’s footprint within existing accounts

Use SOCi’s internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health

Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets

Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives

Focus on solving business challenges through innovation, while keeping a customer-first mindset

Remain adaptable as client needs evolve, supporting additional initiatives as required

Qualification

B2B SaaS sales experienceAccount managementConsultative sales skillsSalesforce proficiencyMulti-location brand experienceC-suite engagementObjection handlingAccount strategyProblem solvingNegotiation skills