Optum ยท 6 hours ago
Epic EHR Informaticist - Owensboro, KY
Owensboro, KY
Full-time
Onsite
Mid Level
$73K/yr - $130K/yr
3+ years expOptum is focused on improving the flow of health data and information to create a more connected healthcare system. The Epic EHR Informaticist is responsible for promoting effective use of EHR tools through training and support, enhancing clinical workflows, and ensuring user satisfaction with digital functionality.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Serve as a subject matter expert on technology functionality, workflows, and best practices across clinical (acute and ambulatory), including clinically driven revenue cycle workflows
Lead and support data driven adoption initiatives, including training, go-live support, and post-implementation optimization
Leverage industry-standard efficiency and mastery metrics to proactively target end users to receive support
Partner with client delivery HI teams to design adoption initiatives that deliver high-value outcomes to clients
Partner with HI Adoption Analytics to quantify the value of at-elbow support initiatives
Collaborate with end users and operational leaders to identify barriers to adoption and develop targeted solutions
Adapts training based on learner preferences, generational priorities, and learning barriers to individualize learning
Collaborate with Analytics Analysts to review system usage data, identifying trends, gaps, and opportunities for improvement
First line support for ongoing coaching and mentorship to clinical champions and super users for assigned areas
Utilizes and incorporates change management strategies to foster user engagement and sustained adoption
Maintain current knowledge of industry standards, regulatory requirements, and emerging technologies in health informatics
Demonstrate flexibility to work varied hours, as needed
Obtains and maintains a credentialed status in assigned EHR applications, Optum technologies and others as applicable
Delivers advanced technology training programs (Mastery sessions) tailored to end user specialties and/or roles
Serve as a liaison between end-users and IT teams to report issues, gather feedback, and suggest system enhancements
Manage ServiceNow ticket queues, as applicable
Partners with HI instructional designers on development of training and communication materials for adoption and mastery programs
Deliver training and communication to end users and operational users when required for initial onboarding and continuous education, adoption, and mastery. This includes serving as a backup to HI trainers and/or instructional designers in supporting onboarding, super user training, complex project implementations, and technology changes
Effectively delivers end user training following established model. Able to respond to individual needs of learners, identify learning gaps, and outline remediation plans
Identifies training program improvements needed and collaborates with Instructional Designer to implement changes
Collaborates with client leaders and staff to provide education and training. Understands training needs of client users and recommends approach
Demonstrates an understanding of Information Systems applications such as: EHR and integrated systems, ServiceNow, Learning Management System (LMS), Infor Cloud Suite, Smart Spreadsheet, etc
This role requires the ability to effectively communicate clinical workflows and governance concepts to clinical teams, technical staff, and account leadership. Deliver clear, engaging presentations that support decision-making, promote understanding of initiatives, and foster collaboration across departments
Qualification
Required
3+ years of experience in a healthcare related field
Experience with healthcare technologies and adult education learning principles and training delivery
Experience with electronic health records (EHRs) and related workflows (i.e.: Epic, Cerner etc.)
Demonstrated proficiency in Microsoft 365 applications, including Teams, Excel, PowerPoint, and Outlook
Driver's License and access to reliable transportation
Ability to drive within one-hour commutable distance of Owensboro, KY
Preferred
Proven excellent communication, presentation, and interpersonal skills
Ability to work independently and collaboratively across multidisciplinary teams
Benefits
A comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase