Big B's Plumbing, Electric, Heating & Air · 3 days ago
Customer Service Representative Part-Time (M-F alt 2 Sat/month)
Murrieta, CA
Part-time
Onsite
New Grad, Entry LevelBig B's Plumbing, Electric, Heating & Air is a well-established company in the Murrieta/Temecula Valley seeking a Customer Service Representative who values customer satisfaction. The role involves converting incoming customer calls into booked service appointments while maintaining communication with the team and updating the customer database.
Construction
Responsibilities
You will promote customer satisfaction by converting incoming customer calls into booked service appointments
You will need to learn the call script in order to sound professional and authentic when speaking with our customers
Participate in training so that you grow and develop as a professional
Maintain and update our customer database with complete and accurate information
Maintain communication with dispatch and your manager
Qualification
Required
Flexibility to work morning or afternoon shifts and on Saturdays with the benefit of having a day off during the week
Ability to promote customer satisfaction by converting incoming customer calls into booked service appointments
Ability to learn the call script in order to sound professional and authentic when speaking with customers
Willingness to participate in training for professional growth and development
Ability to maintain and update the customer database with complete and accurate information
Ability to maintain communication with dispatch and management
Benefits
Flexibility to work morning or afternoon shifts and on Saturdays with the benefit of having a day off during the week.
A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join.
Company outings
Life-long friendships at Big B's Plumbing
Company
Big B's Plumbing, Electric, Heating & Air
Founded in 2008, Big B's started as a trusted name in plumbing, serving the Murrieta, CA community with quality and reliability.
Founded in 2008
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase