Johnson Controls · 15 hours ago
Associate Director, Communications Operations & Center Of Excellence
Milwaukee-Wisconsin-United States of America
Full-time
Hybrid
Lead/Staff, Director/Executive
$140K/yr - $194K/yr
8+ years expJohnson Controls is a global leader in smart, healthy and sustainable buildings, seeking a strategic leader for their Communications Operations and Center of Excellence. This role is responsible for optimizing the global communications function, ensuring consistency and quality across deliverables, and driving a metrics-driven culture.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
Lead channel governance across internal and external platforms, ensuring alignment with audience personas and business priorities and messaging
Keeps a strong pulse on external benchmarks and what winning looks like—maintain a keen eye toward emerging channels that should be explored, channels that should be sunset, etc., in line with our colleague personas and audiences we need to engage
Partner with colleagues in public relations to define and continuously improve best practices, templates, playbooks, and standards that raise the quality and effectiveness of communications delivery enterprise-wide. (e.g. M&A, crisis, RIFs, etc.)
Develop and maintain a measurement strategy that measures content impact, reach, and channel effectiveness aligned to strategic goals. Ensure data-driven insights are integrated into communications planning and tactics
Manage the selection, adoption, and optimization of communications technologies, platforms, and tools used across the function
Partner closely with strategic communications leaders to anticipate needs and ensure operational support aligns with business priorities
Manage the assignment of communications specialists to tactical execution requests submitted by enterprise and regional strategic communications leaders. developing specialist skills and ensuring strong execution capability across channels
Lead demand planning and capacity management for communications specialists, ensuring optimal resource allocation to delivery requests from enterprise and regional strategic communications leaders
Proactively forecast workload, balance assignments, and invest in growing the skillsets of the talent pool to maintain strong execution capability and agility across all channels
Drive continuous professional development to build a versatile, high-performing team that can adapt to evolving business needs
Coach and develop a high-performing team of communications professionals
Build scalable processes for intake, prioritization, and delivery of communications requests to ensure timely delivery of high-quality communications outputs
Standardize operational processes and tools to improve delivery speed, quality, and resource efficiency. Serve as a steward of process discipline, enabling scalability and simplification across the communications ecosystem
Ensure consistent application of brand, messaging, and strategic priorities across all deliverables
Qualification
Required
8+ years of experience in communications, operations, or related fields
Exceptional organizational skills and ability to manage competing priorities with speed and discipline
Strong communicator and collaborator, able to partner effectively across enterprise, regional, and functional teams
Proven ability to design and manage governance frameworks in a complex, matrixed organization
Strong knowledge of communications platforms, digital tools, and measurement practices
Experience managing centralized teams or shared services models
Excellent stakeholder management and influencing skills
Preferred
Strategic thinker with operational rigor
Comfortable navigating ambiguity and driving clarity
Passionate about enabling others and building scalable systems
Change management experience is a plus
Benefits
Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
2026-01-16
Company data provided by crunchbase