NiCE · 1 hour ago
Sales Enablement & Marketplace Operations Manager
USA - Hoboken, NJ
Full-time
Hybrid
Entry, Mid Level
1+ years expNiCE Ltd. is a global company known for its innovative software products that enhance customer experiences and ensure public safety. The Sales Enablement & Marketplace Operations Manager will support the management of the sales content management system and oversee the AWS Marketplace listings, focusing on optimizing sales processes and tools to drive efficiency and growth.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Administer and maintain the Highspot sales enablement platform, including user management, content organization, permissions, and reporting
Serve as the primary point of contact for Highspot-related support, troubleshooting issues, and liaising with the vendor as needed
Configure, launch, and manage private offers within AWS Marketplace, ensuring accuracy, compliance, and a smooth experience for both internal teams and customers
Collaborate with Sales, Marketing, Product, and IT teams to align Highspot and AWS Marketplace strategies with overall business objectives
Develop and document best practices, workflows, and training materials for end-users of Highspot and AWS Marketplace offers
Analyze sales data and generate reports to inform leadership on tool adoption, offer performance, and operational efficiency
Identify opportunities for process improvement within sales operations and implement solutions to enhance productivity and effectiveness
Monitor platform updates and industry trends to recommend enhancements or new features relevant to our sales technology stack
Qualification
Required
Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience
1-3 years of experience in sales operations, sales enablement, or a similar analytical/administrative role
Strong analytical and problem-solving skills, with proficiency in Excel and data visualization tools
Excellent communication and interpersonal skills, with the ability to train and support users at all levels
Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
Preferred
Hands-on experience with Highspot or comparable sales enablement platforms
Experience administering and configuring private offers in AWS Marketplace is highly desirable
Familiarity with CRM systems (e.g., Salesforce) and cloud marketplaces is a plus
Benefits
NiCE-FLEX
Maximum flexibility: 2 days working from the office and 3 days of remote work
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
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