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Q-Centrix · 1 day ago

Manager Clinical Service, Regulatory Division

United States

Full-time

Remote

Entry, Mid Level

$78K/yr - $85K/yr

2+ years exp

Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals. The Manager of Clinical Services, Regulatory will manage and direct the day-to-day activities of a Clinical Services Operations team, ensuring compliance with project requirements and enhancing operational efficiency.

Health CareHospital

Culture & Values

No H1B

Responsibilities

Leadership and People Management of abstractors, including onboarding, coaching and performance management

Actively assist or coordinate initiatives to obtain maximum abstractor efficiency

Provide operational analysis of teams, including report generation on overall client deliverables

Partner with Senior Manager to proactively manage revenue and margin for your portfolio of projects, and pursue improvement efforts as needed

Collaborate with Project Management team on new project implementations. Ensure CSL & CDL have a clear understanding of the scope of work and support resolving barriers

Support consistency of products and services delivered to clients across all projects

Qualification

Clinical AbstractionProject ManagementLeadership ExperienceOperational AnalysisMS Office ProficiencyDelegation SkillsClient Satisfaction FocusTeam EngagementCommunication

Required

Bachelor's degree in operations management, business, or a healthcare field

2-3 years of experience managing projects, leading team operations

Proven leadership experience that has made an impact on people management and operational process

Excellent communication skills; written and verbal

Excellent ability to delegate responsibilities while maintaining organizational control of team operations and client services

Eagerness to maintain high levels of client satisfaction through management of staffing, workflow process and quality

Maintains a high degree of responsibility in keeping PHI secure and confidential per corporate compliance policies

Proficiency with MS Office (Microsoft Excel)

Preferred

1+ years of experience managing staff

Clinical abstraction experience

Benefits

Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.

401(k) retirement plan with a company match.

Opportunities for professional development.