IVF Center Solutions ยท 11 hours ago
Fertility Center Office Manager
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$75K/yr - $95K/yrIVF Center Solutions is seeking an Office Manager with experience in Reproductive Endocrinology & Infertility to lead the daily administrative and operational functions of their infertility clinic in Dallas, Texas. The role is essential in supporting the clinical team and patients through complex fertility treatment journeys.
MarketingPublic RelationsStaffing Agency
Responsibilities
Scheduling and coordination of high-volume, time-sensitive appointments (monitoring, procedures, labs)
Managing patient flow across clinical, laboratory, and administrative teams
Understanding fertility treatment cycles and urgency
Supporting staff in managing emotionally charged patient interactions
HR Coordination and Payroll
Hiring staff and evaluating new recruits
Fertility-specific insurance benefits, authorizations, and self-pay packages
Coordination of treatment estimates, financial counseling, and collections
Familiarity with fertility billing, coding, and third-party financing preferred
Hiring staff and evaluating new recruits
HIPAA, OSHA, and reproductive health regulatory compliance
Maintaining patient privacy and discretion in sensitive situations
Policy development and quality assurance
Handling complex patient concerns with empathy and professionalism
Supporting patients through treatment delays, outcomes, and scheduling changes
Ensuring a welcoming, supportive clinic environment
Experience with EHR/EMR and fertility practice management systems. EIVF a plus!
Data accuracy, reporting, and coordination with labs and providers
Qualification
Required
Experience in Reproductive Endocrinology & Infertility
IVF knowledge required
Scheduling and coordination of high-volume, time-sensitive appointments (monitoring, procedures, labs)
Managing patient flow across clinical, laboratory, and administrative teams
Understanding fertility treatment cycles and urgency
Supporting staff in managing emotionally charged patient interactions
HR Coordination and Payroll
Hiring staff and evaluating new recruits
Fertility-specific insurance benefits, authorizations, and self-pay packages
Coordination of treatment estimates, financial counseling, and collections
HIPAA, OSHA, and reproductive health regulatory compliance
Maintaining patient privacy and discretion in sensitive situations
Policy development and quality assurance
Handling complex patient concerns with empathy and professionalism
Supporting patients through treatment delays, outcomes, and scheduling changes
Ensuring a welcoming, supportive clinic environment
Experience with EHR/EMR and fertility practice management systems
Data accuracy, reporting, and coordination with labs and providers
Strong leadership, organizational, and problem-solving skills
High emotional intelligence and patient advocacy mindset
Knowledge of fertility insurance, scheduling, and compliance standards
Excellent communication skills with patients, staff, and providers
Preferred
Familiarity with fertility billing, coding, and third-party financing preferred
Experience with EHR/EMR and fertility practice management systems. EIVF a plus!
Benefits
Dental insurance
Health insurance
Paid time off
Company
IVF Center Solutions
IVF Center Solutions provides staffing, marketing, branding, advertising, sales training, public relation, and pricing analysis services.
Founded in 2008
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Kimberley Logan Schultz
Founder and CEO
Company data provided by crunchbase