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CLEAResult · 8 hours ago

Demand Response Program Manager

Virginia, United States

Full-time

Hybrid

Mid, Senior Level

$91K/yr - $136K/yr

5+ years exp

CLEAResult is leading the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are seeking a Demand Response Program Manager to oversee client programs, ensuring high levels of service and innovative offerings that benefit the grid.

ConsultingEnergyEnergy EfficiencyOil and GasWater

No H1B

Responsibilities

Manage multiple concurrent contracts and budgets with annual revenue of $2M-$3M

Execute contracts for compliance and client satisfaction

Understand client preferences and program deliverables

Negotiation, execution, and management of contracts

Direct line and second line supervision of program delivery team

Matrix style functional direction of support resources for program delivery

Drive, manage, monitor, and report the timely delivery of program results

Ensure and facilitate the highest standard of customer service and satisfaction

Direct management and development of program staff

Direct and coordinate cross-functional teams (engineering, marketing, software development)

Develop program processes and make recommendations for improvement

Technical document review (Project Scope, Manual and Associated Documents)

Assemble data for invoicing and project reporting activities

Identify and escalate program issues in a timely manner to the appropriate level of management

Qualification

Demand response program executionPeople management experienceProject management experienceUtility program managementSalesforce/CRM proficiencyCustomer service focusMicrosoft Office proficiencyContract negotiationCross-functional team coordination

Required

5-8 years project management experience

2+ years people management experience

Self-starter with a positive and outgoing personality

Strong customer service experience and focus

Intermediate to advanced proficiency in the following Microsoft Office applications: Excel, Word, PowerPoint and Outlook

Demand response program execution experience is required

Preferred

Utility program management experience is a plus

Salesforce/CRM proficiency a plus

Benefits

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours

401(k) with company match

Paid vacation, sick, personal and parental leave time

Paid Volunteer Time: giving back to our communities is important to us

Employee Recognition Program – convert your recognition points into gift cards

Employee Assistance Program – offers benefits to help you manage daily responsibilities

Access to on-demand training courses to advance further in your career