Customer Service Representative II jobs in United States
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AmeriHome Mortgage Company, LLC · 7 hours ago

Customer Service Representative II

positionIrvine, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

AmeriHome Mortgage Company, LLC is a subsidiary of Western Alliance Bancorporation, specializing in mortgage loan products. As a Customer Service Representative II, you will handle customer inquiries and manage a high volume of calls while ensuring a high level of professionalism and service.

Financial ServicesMortgage
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H1B Sponsor Likelynote

Responsibilities

Contact prospective clients to generate interest in our mortgage products
Communicate effectively over the phone with the ability to escalate customer complaints and concerns to appropriate departments
Field customer mortgage inquiries and generate potential interest in refinance opportunities
Transfer potential leads to available Loan Officers
Speak with clients while entering client data into the AmeriHome Mortgage Customer Relationship Management (CRM) System

Qualification

Communication skillsCustomer serviceHigh school diplomaCRM system experienceProfessionalism

Required

High school diploma required
Intermediate speaking and writing communication skills

Preferred

Bachelor's degree in related field preferred

Benefits

Competitive salaries
Medical and dental insurance
Time off
Great 401k matching program
Tuition assistance program
Employee volunteer program
Wellness program

Company

AmeriHome Mortgage Company, LLC

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AmeriHome Mortgage Company is a financial services company offering mortgage services.
dateFounded in 2013
location
Thousand Oaks, California, USA
people-size501-1000 employees
web-link
http://amerihome.com

H1B Sponsorship

AmeriHome Mortgage Company, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (7)
2022 (24)
2021 (22)
2020 (13)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-02-16Acquired

Leadership Team

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Huruy Yohannes
SVP Consumer Direct Analytics & CRM
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Recent News

LinkedIn
California MBA on LinkedIn: Connect with Rekha Siddani, EVP, National Credit Operations, Amerihome…
2024-04-07
Business Journal Daily
Trumbull County Real Estate Sales: $100K+, Full Month ...
2023-12-25
Company data provided by crunchbase